[cisco-voip] CUCM upgrade from 10.5 to 11.5

James Andrewartha jandrewartha at ccgs.wa.edu.au
Sun Jan 20 21:02:44 EST 2019


For a major upgrade it seems pretty reasonable to me. I'd consider doing
it just for testing even if I upgraded the production servers directly
rather than shut them down and start up the upgraded ones. And if I was
going to do a parallel upgrade, I'd probably upgrade once to test, then
copy the production servers across again and do it for real. One thought
that comes to mind is how quickly you can copy back the VMs from AWS to
your production environment.

"Everybody has a testing environment. Some people are lucky enough
enough to have a totally separate environment to run production in."
https://twitter.com/stahnma/status/634849376343429120

On 21/01/19 09:52, Lelio Fulgenzi wrote:
>
> Perhaps. But it’s an option.
>
> My preference would be to use on premise resources to create the
> offline network. This part of the discussion was focused on how you
> could use VWC on AWS to accomplish this if you didn’t have resources.
> The CSR would, if it works, allow you to connect devices on prem to
> the offline servers to do a more complete testing. But it’s not
> entirely necessary. 
>
> It’s all what your more comfortable with, I guess. I’d rather double
> the amount of prep time to complete the upgrades offline in order to
> reduce the downtime to the production service. Especially when both
> CUCM and UCCX need to be upgraded simultaneously due to version
> compatibility. 
>
>
>
> /-sent from mobile device-/
>
> *
> *
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON
> | N1G 2W1 <x-apple-data-detectors://1/0>
>
> 519-824-4120 Ext. 56354 <tel:519-824-4120;56354> | lelio at uoguelph.ca
> <mailto:lelio at uoguelph.ca>
>
>  
>
> www.uoguelph.ca/ccs <http://www.uoguelph.ca/ccs> | @UofGCCS on
> Instagram, Twitter and Facebook
>
>  
>
> University of Guelph Cornerstone with Improve Life tagline
>
>
> On Jan 20, 2019, at 8:23 PM, Anthony Holloway
> <avholloway+cisco-voip at gmail.com
> <mailto:avholloway+cisco-voip at gmail.com>> wrote:
>
>> Does this sound a tad over engineered for an upgrade to anyone else,
>> or is it just me?
>>
>> On Sat, Jan 19, 2019 at 3:28 PM Lelio Fulgenzi <lelio at uoguelph.ca
>> <mailto:lelio at uoguelph.ca>> wrote:
>>
>>
>>     That sounds like exactly what I want to do!
>>
>>     Thx!
>>
>>
>>
>>     /-sent from mobile device-/
>>
>>     *
>>     *
>>
>>     *Lelio Fulgenzi, B.A.* | Senior Analyst
>>
>>     Computing and Communications Services | University of Guelph
>>
>>     Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E |
>>     Guelph, ON | N1G 2W1
>>
>>     519-824-4120 Ext. 56354
>>     <tel:519-824-4120;56354> | lelio at uoguelph.ca
>>     <mailto:lelio at uoguelph.ca>
>>
>>      
>>
>>     www.uoguelph.ca/ccs <http://www.uoguelph.ca/ccs> | @UofGCCS on
>>     Instagram, Twitter and Facebook
>>
>>      
>>
>>     University of Guelph Cornerstone with Improve Life tagline
>>
>>
>>     On Jan 19, 2019, at 11:37 AM, Dave Goodwin
>>     <dave.goodwin at december.net <mailto:dave.goodwin at december.net>> wrote:
>>
>>>     If you want to connect from the outside then rig up a virtual
>>>     router such as a CSR that conndects to both the private and
>>>     elastic side, establish a L2L VPN tunnel to the elastic IP,
>>>     route the private IPs across the VPN.
>>>
>>>     On Sat, Jan 19, 2019 at 9:31 AM Lelio Fulgenzi
>>>     <lelio at uoguelph.ca <mailto:lelio at uoguelph.ca>> wrote:
>>>
>>>
>>>         Very interesting! 
>>>
>>>         Having private IPs on a secondary switch is great. But if I
>>>         can’t connect, then I can’t do full tests. We end up doing
>>>         some mock migrations and stuff. Also testing phones, etc. 
>>>
>>>         But hey, still worth a shot!
>>>
>>>         /-sent from mobile device-/
>>>
>>>         *
>>>         *
>>>
>>>         *Lelio Fulgenzi, B.A.* | Senior Analyst
>>>
>>>         Computing and Communications Services | University of Guelph
>>>
>>>         Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E |
>>>         Guelph, ON | N1G 2W1
>>>
>>>         519-824-4120 Ext. 56354
>>>         <tel:519-824-4120;56354> | lelio at uoguelph.ca
>>>         <mailto:lelio at uoguelph.ca>
>>>
>>>          
>>>
>>>         www.uoguelph.ca/ccs <http://www.uoguelph.ca/ccs> | @UofGCCS
>>>         on Instagram, Twitter and Facebook
>>>
>>>          
>>>
>>>         University of Guelph Cornerstone with Improve Life tagline
>>>
>>>
>>>         On Jan 18, 2019, at 5:05 PM, Dave Goodwin
>>>         <dave.goodwin at december.net
>>>         <mailto:dave.goodwin at december.net>> wrote:
>>>
>>>>         If you want to bring your own IPs to AWS instances instead
>>>>         of using their Elastic IPs, you can do that now from what I
>>>>         understand:
>>>>         https://aws.amazon.com/about-aws/whats-new/2018/10/announcing-the-general-availability-of-bring-your-own-ip-for-amazon-virtual-private-cloud/
>>>>
>>>>         I don’t know if that functionality is compatible with
>>>>         VMC-AWS or not. Also, I’d think just like Charles suggested
>>>>         that you could use your own IPs on a private vSwitch or VM
>>>>         network. 
>>>>
>>>>         On Fri, Jan 18, 2019 at 4:04 PM Charles Goldsmith
>>>>         <wokka at justfamily.org <mailto:wokka at justfamily.org>> wrote:
>>>>
>>>>             Not sure, but let us know once you talk with your AWS /
>>>>             VMware sales team.
>>>>
>>>>             If you need one, let me know and I'll put you in touch :)
>>>>
>>>>             On Fri, Jan 18, 2019 at 3:01 PM Lelio Fulgenzi
>>>>             <lelio at uoguelph.ca <mailto:lelio at uoguelph.ca>> wrote:
>>>>
>>>>                 I wonder if there are additional services you could
>>>>                 subscribe to. Front it with VPN/IP extension
>>>>                 service so the vSwitch can be configured with any
>>>>                 VLAN that the extra layer offers.
>>>>
>>>>                  
>>>>
>>>>                  
>>>>
>>>>                 ---
>>>>
>>>>                 *Lelio Fulgenzi, B.A.*| Senior Analyst
>>>>
>>>>                 Computing and Communications Services| University
>>>>                 of Guelph
>>>>
>>>>                 Room 037 Animal Science & Nutrition Bldg | 50 Stone
>>>>                 Rd E | Guelph, ON | N1G 2W1
>>>>
>>>>                 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>>>>                 <mailto:lelio at uoguelph.ca>
>>>>
>>>>                  
>>>>
>>>>                 www.uoguelph.ca/ccs <http://www.uoguelph.ca/ccs>|
>>>>                 @UofGCCS on Instagram, Twitter and Facebook
>>>>
>>>>                  
>>>>
>>>>                 <image001.png>
>>>>
>>>>                  
>>>>
>>>>                 *From:* Charles Goldsmith <wokka at justfamily.org
>>>>                 <mailto:wokka at justfamily.org>>
>>>>                 *Sent:* Friday, January 18, 2019 3:51 PM
>>>>                 *To:* Lelio Fulgenzi <lelio at uoguelph.ca
>>>>                 <mailto:lelio at uoguelph.ca>>
>>>>                 *Cc:* Matthew Collins <mcollins at block.co.uk
>>>>                 <mailto:mcollins at block.co.uk>>;
>>>>                 cisco-voip at puck.nether.net
>>>>                 <mailto:cisco-voip at puck.nether.net>
>>>>                 *Subject:* Re: [cisco-voip] CUCM upgrade from 10.5
>>>>                 to 11.5
>>>>
>>>>                  
>>>>
>>>>                 From what I understand, you cannot extend your IP,
>>>>                 it's IP's assigned from AWS.  At least for public
>>>>                 facing.  I'm assuming you can spin up another
>>>>                 vswitch on the vsphere side and have private IP's,
>>>>                 just like we can locally.
>>>>
>>>>                  
>>>>
>>>>                 On Fri, Jan 18, 2019 at 2:48 PM Lelio Fulgenzi
>>>>                 <lelio at uoguelph.ca <mailto:lelio at uoguelph.ca>> wrote:
>>>>
>>>>                     Hmmm, in actuality, VMware on AWS seems like it
>>>>                     will be the best replacement for a physical
>>>>                     stack of bare metal servers for temporary use.
>>>>                     As long as the IP address space was the same,
>>>>                     you could simply shut them down and export
>>>>                     after the migration was complete.
>>>>
>>>>                      
>>>>
>>>>                     Side question…
>>>>
>>>>                      
>>>>
>>>>                     Anyone know how that works? Can you extend your
>>>>                     IP address space into AWS without much effort?
>>>>
>>>>                      
>>>>
>>>>                     ---
>>>>
>>>>                     *Lelio Fulgenzi, B.A.*| Senior Analyst
>>>>
>>>>                     Computing and Communications Services|
>>>>                     University of Guelph
>>>>
>>>>                     Room 037 Animal Science & Nutrition Bldg | 50
>>>>                     Stone Rd E | Guelph, ON | N1G 2W1
>>>>
>>>>                     519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>>>>                     <mailto:lelio at uoguelph.ca>
>>>>
>>>>                      
>>>>
>>>>                     www.uoguelph.ca/ccs
>>>>                     <http://www.uoguelph.ca/ccs>| @UofGCCS on
>>>>                     Instagram, Twitter and Facebook
>>>>
>>>>                      
>>>>
>>>>                     <image001.png>
>>>>
>>>>                      
>>>>
>>>>                     *From:* Charles Goldsmith <wokka at justfamily.org
>>>>                     <mailto:wokka at justfamily.org>>
>>>>                     *Sent:* Friday, January 18, 2019 3:12 PM
>>>>                     *To:* Lelio Fulgenzi <lelio at uoguelph.ca
>>>>                     <mailto:lelio at uoguelph.ca>>
>>>>                     *Cc:* Matthew Collins <mcollins at block.co.uk
>>>>                     <mailto:mcollins at block.co.uk>>;
>>>>                     cisco-voip at puck.nether.net
>>>>                     <mailto:cisco-voip at puck.nether.net>
>>>>                     *Subject:* Re: [cisco-voip] CUCM upgrade from
>>>>                     10.5 to 11.5
>>>>
>>>>                      
>>>>
>>>>                     If you are one of my customers, I can arrange
>>>>                     that.  Do we have a web page where you can just
>>>>                     go sign up, no.  But there are services that
>>>>                     let you rent bare metal servers.  
>>>>
>>>>                      
>>>>
>>>>                     VMware and AWS are teaming up to rent you
>>>>                     vsphere on AWS bare metal. 
>>>>
>>>>
>>>>                     On Jan 18, 2019, at 1:45 PM, Lelio Fulgenzi
>>>>                     <lelio at uoguelph.ca <mailto:lelio at uoguelph.ca>>
>>>>                     wrote:
>>>>
>>>>                         This should be a signal to professional
>>>>                         services orgs out there to rent out UCS
>>>>                         systems for offline upgrades. :)
>>>>
>>>>                          
>>>>
>>>>                          
>>>>
>>>>                         /-sent from mobile device-/
>>>>
>>>>                          
>>>>
>>>>                         *Lelio Fulgenzi, B.A.* | Senior Analyst
>>>>
>>>>                         Computing and Communications Services |
>>>>                         University of Guelph
>>>>
>>>>                         Room 037 Animal Science & Nutrition Bldg
>>>>                         | 50 Stone Rd E | Guelph, ON | N1G 2W1
>>>>
>>>>                         519-824-4120 Ext. 56354
>>>>                         <tel:519-824-4120;56354> | lelio at uoguelph.ca
>>>>                         <mailto:lelio at uoguelph.ca>
>>>>
>>>>                          
>>>>
>>>>                         www.uoguelph.ca/ccs
>>>>                         <http://www.uoguelph.ca/ccs> | @UofGCCS on
>>>>                         Instagram, Twitter and Facebook
>>>>
>>>>                          
>>>>
>>>>
>>>>                         On Jan 18, 2019, at 5:24 AM, Matthew
>>>>                         Collins <mcollins at block.co.uk
>>>>                         <mailto:mcollins at block.co.uk>> wrote:
>>>>
>>>>                             Agree with Lelio but sometimes parallel
>>>>                             upgrade are just not possible.
>>>>
>>>>                              
>>>>
>>>>                             I’ve done 3 x 10.5 to 11.6 direct
>>>>                             upgrade recently any only had one issue
>>>>                             that wasn’t directly related to the
>>>>                             upgrade. Other than that they have been
>>>>                             pretty smooth.
>>>>
>>>>                              
>>>>
>>>>                             In your pre-checks don’t just check DB
>>>>                             replication but also CUC and UCCX
>>>>                             replication on the respective servers
>>>>                             (utils uccx/cuc dbreplication status).
>>>>                             Plus check from the pub and sub as on a
>>>>                             CUC upgrade recently it kept failing,
>>>>                             Turned out CUC replication wasn’t set
>>>>                             up correctly. Ran the command from the
>>>>                             Pub and it stated everything was good,
>>>>                             Ran from the Sub said it was failed.
>>>>                             Ended up re-building the CUC Sub. The
>>>>                             issue came about from a host name
>>>>                             change years back and some of the
>>>>                             tables where not updated on the sub.
>>>>
>>>>                              
>>>>
>>>>                             Also double check the memory
>>>>                             requirements. As 11.x requires 2 extra
>>>>                             gig most of the OVA’s.
>>>>
>>>>                              
>>>>
>>>>                             Upgrade timings going from 10.5 to 11.5/6
>>>>
>>>>                              
>>>>
>>>>                             Memory upgrade where completed prior to
>>>>                             upgrades.
>>>>
>>>>                             CUCM Upgrade Pub 90 Mins 7.5k OVA
>>>>                             CUCM Upgrade Subs 60 Mins
>>>>                             IM&P Upgrade Pub 70 Mins 5K OVA
>>>>                             IM&P Upgrade Sub 50 Mins
>>>>
>>>>                             CUCM Switch Versions Pub 40 Mins
>>>>                             CUCM Switch Versions Subs 30 Mins
>>>>                             IM&P Switch Versions Pub 30 Mins
>>>>                             IM&P Switch Versions Sub 30 Mins
>>>>
>>>>                             UCCX Upgrade Pub 80 Mins – 300 Agent OVA
>>>>                             UCCX Upgrade Sub 60 Mins
>>>>                             UCCX Switch Versions Pub 45 Mins
>>>>                             UCCX Switch Versions Sub 30 Mins
>>>>
>>>>                              
>>>>
>>>>                              
>>>>
>>>>                              
>>>>
>>>>                             Regards
>>>>
>>>>                              
>>>>
>>>>                             Matthew Collins
>>>>
>>>>                              
>>>>
>>>>                              
>>>>
>>>>                             *From:* cisco-voip
>>>>                             <cisco-voip-bounces at puck.nether.net
>>>>                             <mailto:cisco-voip-bounces at puck.nether.net>>
>>>>                             *On Behalf Of *Lelio Fulgenzi
>>>>                             *Sent:* 17 January 2019 16:37
>>>>                             *To:* SK <cciecollab2017 at gmail.com
>>>>                             <mailto:cciecollab2017 at gmail.com>>;
>>>>                             cisco-voip at puck.nether.net
>>>>                             <mailto:cisco-voip at puck.nether.net>
>>>>                             *Subject:* Re: [cisco-voip] CUCM
>>>>                             upgrade from 10.5 to 11.5
>>>>
>>>>                              
>>>>
>>>>                              
>>>>
>>>>                             I will say one thing, if you have the
>>>>                             opportunity to duplicate the
>>>>                             environment in an off-line network and
>>>>                             perform the upgrades there, then your
>>>>                             migration will basically be downtime
>>>>                             involved with shutting down old servers
>>>>                             and turning up new servers. This is not
>>>>                             trivial, by any stretch of the
>>>>                             imagination. However, once you put some
>>>>                             thought into it, I think you’ll find
>>>>                             this method extremely valuable.
>>>>
>>>>                              
>>>>
>>>>                             You work out all the kinks in the
>>>>                             offline network and repeat until you
>>>>                             are satisfied.
>>>>
>>>>                              
>>>>
>>>>                             You’ll need a couple of things to make
>>>>                             this work, namely, a change freeze
>>>>                             window and the “pre 8.0” enterprise
>>>>                             parameter.
>>>>
>>>>                              
>>>>
>>>>                             We’ve done this twice now and it’s
>>>>                             worked like a charm.
>>>>
>>>>                              
>>>>
>>>>                             I would hate to do upgrades on live
>>>>                             systems.
>>>>
>>>>                              
>>>>
>>>>                             Lelio
>>>>
>>>>                              
>>>>
>>>>                              
>>>>
>>>>                             ---
>>>>
>>>>                             *Lelio Fulgenzi, B.A.*| Senior Analyst
>>>>
>>>>                             Computing and Communications Services|
>>>>                             University of Guelph
>>>>
>>>>                             Room 037 Animal Science & Nutrition
>>>>                             Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
>>>>
>>>>                             519-824-4120 Ext. 56354 |
>>>>                             lelio at uoguelph.ca
>>>>                             <mailto:lelio at uoguelph.ca>
>>>>
>>>>                              
>>>>
>>>>                             www.uoguelph.ca/ccs
>>>>                             <http://www.uoguelph.ca/ccs>| @UofGCCS
>>>>                             on Instagram, Twitter and Facebook
>>>>
>>>>                              
>>>>
>>>>                             <image001.png>
>>>>
>>>>                              
>>>>
>>>>                             *From:* cisco-voip
>>>>                             <cisco-voip-bounces at puck.nether.net
>>>>                             <mailto:cisco-voip-bounces at puck.nether.net>>
>>>>                             *On Behalf Of *SK
>>>>                             *Sent:* Thursday, January 17, 2019 10:48 AM
>>>>                             *To:* cisco-voip at puck.nether.net
>>>>                             <mailto:cisco-voip at puck.nether.net>
>>>>                             *Subject:* [cisco-voip] CUCM upgrade
>>>>                             from 10.5 to 11.5
>>>>
>>>>                              
>>>>
>>>>                             We are planning upgrade for our CUCM -
>>>>                             CUC -UCCX platform from 10.5 to 11.5
>>>>                             soon  . UCCX will be on 11.6.2 mostly .
>>>>
>>>>                              
>>>>
>>>>                             I will appreciate any pointers on known
>>>>                             bugs / challenges .
>>>>
>>>>                              
>>>>
>>>>                             Thank you . 
>>>>
>>>>                         _______________________________________________
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>>>>                         cisco-voip at puck.nether.net
>>>>                         <mailto:cisco-voip at puck.nether.net>
>>>>                         https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
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-- 
James Andrewartha
Network & Projects Engineer
Christ Church Grammar School
Claremont, Western Australia
Ph. (08) 9442 1757
Mob. 0424 160 877

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