[cisco-voip] CUCM upgrade from 10.5 to 11.5

[Lelio Fulgenzi]

We did an offline upgrade for connection as well.

We ended up using our backup auto-attendant (CUE) with a set of simplified call-processing scripts to handle incoming calls.

We don’t accept voicemail on the backup service, but you easily could.  That would take some time describing to clients. But if critical, it would work.




-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Jan 24, 2019, at 11:07 PM, SK <cciecollab2017 at gmail.com<mailto:cciecollab2017 at gmail.com>> wrote:

Thank you all for pointers ,

Lelio Fulgenzi , agreed on your approach but we might consider live upgrade only for Unity Connection .





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