[cisco-voip] room kits - smartnet or not?

[Gary Parker]

> On 11 Jul 2019, at 16:02, Charles Goldsmith <w at woka.us> wrote:
> 
> Video units are expensive, so you are gambling that nothing is going to go wrong.  In 2 years if something does go out on one, you have to buy another one.  That's a business decision and I just present the facts to the bean counters and let them make it and take the heat :)

I had the codec and the screen both fail on an MX800 within 12 months of each other. Very glad I had smartnet :-)


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