[cisco-voip] Finesse login message

Jinto Alakkal Kunjumon jalakkal at uoguelph.ca
Tue Jul 30 10:40:17 EDT 2019


Hi Myron,

https://www.2ring.com/products/gadgets-for-cisco-finesse-ga/overview 

https://developer.cisco.com/ecosystem/spp/solutions/165037/

2Ring and Parsec tele systems have some gadgets that you can use in pre 12.0 versions to send messages to Agents.

Thanks!
Jinto Alakkal | Analyst III, Network Infrastructure
Computing and Communications Services | University of Guelph
50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 53146 | jalakkal at uoguelph.ca 

www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook


-----Original Message-----
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Myron Young
Sent: Tuesday, July 30, 2019 10:12 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Finesse login message

Is there any way for a supervisor to deploy a team message or banner message to their agents on an ad-hoc basis? I know team message is a feature in Finesse 12.0 but looking for something equivalent in UCCX and Finesse 11.6?
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