[cisco-voip] Finesse login message

Myron Young mdavid_young at hotmail.com
Tue Jul 30 11:43:19 EDT 2019


Thanks for the info Jinto. I saw 2ring as a third party option too but was hoping there was a free or open-source solution I could offer the customer. But hey you gotta pay for the fancy stuff sometimes right lol

> On Jul 30, 2019, at 10:40 AM, Jinto Alakkal Kunjumon <jalakkal at uoguelph.ca> wrote:
> 
> Hi Myron,
> 
> https://www.2ring.com/products/gadgets-for-cisco-finesse-ga/overview 
> 
> https://developer.cisco.com/ecosystem/spp/solutions/165037/
> 
> 2Ring and Parsec tele systems have some gadgets that you can use in pre 12.0 versions to send messages to Agents.
> 
> Thanks!
> Jinto Alakkal | Analyst III, Network Infrastructure
> Computing and Communications Services | University of Guelph
> 50 Stone Rd E | Guelph, ON | N1G 2W1
> 519-824-4120 Ext. 53146 | jalakkal at uoguelph.ca 
> 
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
> 
> 
> -----Original Message-----
> From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Myron Young
> Sent: Tuesday, July 30, 2019 10:12 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Finesse login message
> 
> Is there any way for a supervisor to deploy a team message or banner message to their agents on an ad-hoc basis? I know team message is a feature in Finesse 12.0 but looking for something equivalent in UCCX and Finesse 11.6?
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