[cisco-voip] Finesse login message
Jinto Alakkal Kunjumon
jalakkal at uoguelph.ca
Tue Jul 30 12:07:56 EDT 2019
There is one more option, but this can only be used for announcements and will work in conjunction WebEx teams, this is the only free solution I am aware of.
https://github.com/CiscoDevNet/finesse-sample-code/tree/master/WebexTeamsTeamAnnouncementsSampleGadget
Thanks!
Jinto Alakkal | Analyst III, Network Infrastructure
Computing and Communications Services | University of Guelph
50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 53146 | jalakkal at uoguelph.ca
www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
-----Original Message-----
From: Myron Young <mdavid_young at hotmail.com>
Sent: Tuesday, July 30, 2019 11:43 AM
To: Jinto Alakkal Kunjumon <jalakkal at uoguelph.ca>
Cc: cisco-voip at puck.nether.net
Subject: Re: Finesse login message
Thanks for the info Jinto. I saw 2ring as a third party option too but was hoping there was a free or open-source solution I could offer the customer. But hey you gotta pay for the fancy stuff sometimes right lol
> On Jul 30, 2019, at 10:40 AM, Jinto Alakkal Kunjumon <jalakkal at uoguelph.ca> wrote:
>
> Hi Myron,
>
> https://www.2ring.com/products/gadgets-for-cisco-finesse-ga/overview
>
> https://developer.cisco.com/ecosystem/spp/solutions/165037/
>
> 2Ring and Parsec tele systems have some gadgets that you can use in pre 12.0 versions to send messages to Agents.
>
> Thanks!
> Jinto Alakkal | Analyst III, Network Infrastructure Computing and
> Communications Services | University of Guelph
> 50 Stone Rd E | Guelph, ON | N1G 2W1
> 519-824-4120 Ext. 53146 | jalakkal at uoguelph.ca
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
> -----Original Message-----
> From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of
> Myron Young
> Sent: Tuesday, July 30, 2019 10:12 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Finesse login message
>
> Is there any way for a supervisor to deploy a team message or banner message to their agents on an ad-hoc basis? I know team message is a feature in Finesse 12.0 but looking for something equivalent in UCCX and Finesse 11.6?
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