[cisco-voip] Webex Control Hub Question (SSO and External Administrators)

[Charles Goldsmith]

Ask Cisco to disable SSO if you run into an issue, yes, it's happened to us
once and we had to get it disabled.  :)


On Mon, Mar 18, 2019 at 3:16 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

>
> OK - Here's a chicken and egg question.
>
> Unlike with Webex legacy admin console, when you enable SSO on Control
> Hub, everyone uses it, including administrators accessing Control Hub
> itself.
>
> If SSO breaks, what happens? The only thing I see is asking Cisco to
> disable it and you then login using a previously defined administrator
> account that was activated before SSO was configured and hope you remember
> the old password.
>
> The only other option I can see is using an external administrator
> account, which can only be a paid account. This means, collaborating with
> other organizations to reciprocally provide each other an account, or going
> out and buying a one-off teams account for $25/mo.
>
> What are others doing out there?
>
> Lelio
>
>
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>
>
> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram,
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>
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>
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