[cisco-voip] Softphones

Wed Mar 20 17:08:11 EDT 2019

https://community.cisco.com/t5/collaboration-voice-and-video/jabber-multiline-is-here/ta-p/3643644

On Wed, Mar 20, 2019 at 4:01 PM Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:

> Jabber multiline has been out since 12.0. FYI
>
> Get Outlook for iOS <https://aka.ms/o0ukef>
>
>
> Matthew Loraditch
> Sr. Network Engineer
> p: *443.541.1518* <443.541.1518>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>  |
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
> [image: Helion Technologies] <http://www.heliontechnologies.com/>
> [image: Facebook] <https://facebook.com/heliontech>
> [image: Twitter] <https://twitter.com/heliontech>
> [image: LinkedIn] <https://www.linkedin.com/company/helion-technologies>
> ------------------------------
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of
> Parker Pearson - Donoma <parker at donomasoftware.com>
> *Sent:* Wednesday, March 20, 2019 1:55 PM
> *To:* Lisa Notarianni; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Softphones
>
>
> Speaking as an end user – our geo-diverse team uses Cisco softphone
> functionality *heavily.  *I’d go so far as to say I could not do my job
> without it.  I work from a home office and I travel.  My company did not
> have to buy a handset for me to have in my home office, (Thereby saving a
> decent chunk of change) and when I shut my laptop at night, I don’t have to
> hear it ring.
>
>
>
> I really loved the old Cisco IP Communicator.  It had the familiar phone
> look I could keep open on a second screen, and here’s the kicker… it
> provided multi-line support.  Now I use Jabber as my softphone, and it does
> a decent job… except that missing second line.  Not having that is killin’
> me smalls!  ☺
>
>
>
> Cisco keeps promising this feature (CiscoLive 2017 and 18) but I haven’t
> seen it yet.  Our support staff knows how bad some of us need that second
> line feature – I am confident they would not have kept it a secret if it
> showed up in 12.
>
>
>
> We noticed some weird interoperability on single number reach and running
> Jabber on multiple devices.  If you as the user weren’t super careful about
> close the apps out (hard to remember when you run iOS for example) then
> call functionality went sideways in unpredictable ways.
>
>
>
> Hope that gives you some input from the UX side of things.
>
>
>
> Cheers,
>
> Parker Pearson
>
>
> [image: Donoma Software Web Page] <http://donomasoftware.com/>
> Parker
> Pearson
> Vice President, Marketing & Business Development
> Donoma Software
> 1750 Kraft Dr. Suite 1200 Blacksburg, VA 24060
> t: *540.443.3577* <540.443.3577>
> e: *parker at donomasoftware.com* <parker at donomasoftware.com>
> *w: www.donomasoftware.com* <http://www.donomasoftware.com/>
> [image: Facebook] <https://www.facebook.com/DonomaSoftware>
> [image: Twitter] <https://twitter.com/donomasoftware>
> [image: LinkedIn] <https://www.linkedin.com/company/donoma-software>
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>
> *From: *cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Lisa
> Notarianni <lisa.notarianni at scranton.edu>
> *Date: *Wednesday, March 20, 2019 at 4:36 PM
> *To: *"cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> *Subject: *[cisco-voip] Softphones
>
>
>
> We have a few staff who travel and would make good use of a softphone.  We
> have not implemented them or had anyone use them before.  Call Manager
> version 11.5.1.13039-1
>
>
>
> Any good or bad experiences or words of wisdom before I begin research?
>
>
>
> Thanks,
>
>
> Lisa
>
> [image: Lisa Notarianni Telecom Engineer]
>
>
>
>
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