[cisco-voip] 8851: always use first line for outbound calls with multiline

Reto Gassmann voip at mrga.ch
Thu Mar 21 02:13:21 EDT 2019


Thank you all for your support.
The show all calls on primary line will not solve this.
I am in contact with our Cisco engineer to eventually open a tac case as
well

Have a good day
Reto

Wes Sisk (wsisk) <wsisk at cisco.com> schrieb am Mi. 20. März 2019 um 18:03:

> Please note at this point the 8851 product manager has elected not to
> address that request. If this feature is important to you then please press
> your account representative more.
>
> Regards,
> Wes
>
> On Mar 20, 2019, at 5:56 AM, James Dust <james.dust at charles-stanley.co.uk>
> wrote:
>
> Hi Reto,
>
> We also have this issue, and it has been raised via our vendor with Cisco
> TAC
>
> Cisco have raised this with their development team they have told us.
>
> I believe the related bug id is: Bug ID CSCvh30732
>
>
>
>
> Kind Regards
>
> James Dust
> ICT Network Infrastructure & Communications Engineer
>
>
>
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> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Reto Gassmann
> *Sent:* 20 March 2019 09:54
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] 8851: always use first line for outbound calls
> with multiline
>
> Hello Group
>
> we have some IP Phones (8851) with two lines. For outgoing calls the first
> line is always used.
> However, if the user receives a call on the second line (This is his
> secret privat line), the next outgoing call is initiated from the second
> line and sends the wrong (privat) number.
> Is it possible to configure the phone that allways and automatically the
> first line is used for an outgoing call.
> We have CUCM 10.5 and 8851 IP Phones.
>
> Thanks a lot
> Regards Reto
>
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