[cisco-voip] 8851: always use first line for outbound calls with multiline

Lelio Fulgenzi lelio at uoguelph.ca
Thu Mar 21 11:40:27 EDT 2019


Wes - is there any way to make this big public? I’d like to understand what phone models and/or software this affects.

-sent from mobile device-

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On Mar 20, 2019, at 1:03 PM, Wes Sisk (wsisk) via cisco-voip <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>> wrote:

Please note at this point the 8851 product manager has elected not to address that request. If this feature is important to you then please press your account representative more.

Regards,
Wes

On Mar 20, 2019, at 5:56 AM, James Dust <james.dust at charles-stanley.co.uk<mailto:james.dust at charles-stanley.co.uk>> wrote:

Hi Reto,

We also have this issue, and it has been raised via our vendor with Cisco TAC

Cisco have raised this with their development team they have told us.

I believe the related bug id is: Bug ID CSCvh30732




Kind Regards

James Dust
ICT Network Infrastructure & Communications Engineer





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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Reto Gassmann
Sent: 20 March 2019 09:54
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] 8851: always use first line for outbound calls with multiline

Hello Group

we have some IP Phones (8851) with two lines. For outgoing calls the first line is always used.
However, if the user receives a call on the second line (This is his secret privat line), the next outgoing call is initiated from the second line and sends the wrong (privat) number.
Is it possible to configure the phone that allways and automatically the first line is used for an outgoing call.
We have CUCM 10.5 and 8851 IP Phones.

Thanks a lot
Regards Reto

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