[cisco-voip] 8851: always use first line for outbound calls with multiline

Thu Mar 21 16:58:00 EDT 2019

Just to confirm, this bug is for the always use prime line option not being
used for calls?

Thanks.

On Thu, Mar 21, 2019 at 1:51 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> Eeeeeek.
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
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>
> *From:* Wes Sisk (wsisk) <wsisk at cisco.com>
> *Sent:* Thursday, March 21, 2019 3:36 PM
> *To:* Lelio Fulgenzi <lelio at uoguelph.ca>; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 8851: always use first line for outbound
> calls with multiline
>
>
>
> Correction: it will not be visible.
>
>
>
> On Mar 21, 2019, at 2:58 PM, Wes Sisk (wsisk) via cisco-voip <
> cisco-voip at puck.nether.net> wrote:
>
>
>
> Whoops, I thought it was. Thanks for the callout Lelio! It should be
> visible in 24 hours.
>
>
>
> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvh30732
>
>
>
> -Wes
>
>
>
> On Mar 21, 2019, at 11:40 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>
>
> Wes - is there any way to make this big public? I’d like to understand
> what phone models and/or software this affects.
>
> *-sent from mobile device-*
>
>
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 <519-824-4120;56354> | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
> On Mar 20, 2019, at 1:03 PM, Wes Sisk (wsisk) via cisco-voip <
> cisco-voip at puck.nether.net> wrote:
>
> Please note at this point the 8851 product manager has elected not to
> address that request. If this feature is important to you then please press
> your account representative more.
>
>
>
> Regards,
>
> Wes
>
>
>
> On Mar 20, 2019, at 5:56 AM, James Dust <james.dust at charles-stanley.co.uk>
> wrote:
>
>
>
> Hi Reto,
>
>
>
> We also have this issue, and it has been raised via our vendor with Cisco
> TAC
>
>
>
> Cisco have raised this with their development team they have told us.
>
>
>
> I believe the related bug id is: Bug ID CSCvh30732
>
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>
>
> Kind Regards
>
>
>
> James Dust
>
> ICT Network Infrastructure & Communications Engineer
>
>
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>
> <image001.png>
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> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Reto Gassmann
> *Sent:* 20 March 2019 09:54
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] 8851: always use first line for outbound calls
> with multiline
>
>
>
> Hello Group
>
>
>
> we have some IP Phones (8851) with two lines. For outgoing calls the first
> line is always used.
>
> However, if the user receives a call on the second line (This is his
> secret privat line), the next outgoing call is initiated from the second
> line and sends the wrong (privat) number.
>
> Is it possible to configure the phone that allways and automatically the
> first line is used for an outgoing call.
>
> We have CUCM 10.5 and 8851 IP Phones.
>
>
>
> Thanks a lot
>
> Regards Reto
>
>
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