[cisco-voip] Unity Connection 12.5 Licenses not loaning down.

Jason Aarons (Americas) jason.aarons at dimensiondata.com
Tue May 14 10:39:26 EDT 2019


I seem to recall seeing a bug note, about works with Smart Software Manager Satellite.  Open a case with TAC/Licensing.  Not sure what fix is.


From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Nick via cisco-voip
Sent: Tuesday, May 14, 2019 9:03 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity Connection 12.5 Licenses not loaning down.


I have upgraded a client to 12.5.1.10000-23  who has also migrated to flex knowledge worker, the licenses for Unity Connection have been supplied as enhanced messaging and not basic messaging and my licenses are not loaning down and out of compliance, according to the docs they should loan as below, anyone come across this issue yet?


Cisco Smart Software Licensing supports license hierarchy, in which higher level licenses are utilized to fulfill the request for lower level licenses to avoid a shortage of the licenses. Following are the licenses included in license hierarchy in an order from higher level to lower level:

Unity Connection Enhanced Messaging User Licenses (12.x)
Unity Connection Basic Messaging User Licenses (12.x)


itevomcid
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