[cisco-voip] Webex room devices with 3rd party meetings

Thu Nov 14 10:05:50 EST 2019

yes it would. We struggle with this too. Really it's two problems:

 - By the time we went to roll out these units, everyone already knew
and loved Zoom.
 - With Zoom, you can play with it in your office before the meeting.

99% of our users probably use these things 1-2 times a year, but when
they do, it absolutely has to work. It's a big ask for them to switch
from something they already like using, to an unknown (to them)
product, one they don't have in their office or on their laptop.

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering

On Thu, Nov 14, 2019 at 8:56 AM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>
> I think you've hit the nail on the head Adam.
>
> The idea of these room systems are great... they really do making joining meetings easy (as long as you know to bring your host PIN, argh!).
>
> But I think we are going to be relegated to providing the best fit for all, which, in the end, might be a USB enabled room. ☹
>
> Why Cisco didn't (and doesn't intend to) extend the USB-plug-webcam option for their larger units is beyond me. Could be technical, who knows. But that would surely open up the justification for these room systems.
>
>
>
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> -----Original Message-----
> From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Pawlowski, Adam
> Sent: Thursday, November 14, 2019 7:52 AM
> To: 'James Andrewartha' <jandrewartha at ccgs.wa.edu.au>; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Webex room devices with 3rd party meetings
>
> I don't know if that whole mess is necessary to join a Zoom call. If the party who sent you the Zoom invite has the connector service for interop, you can usually call the meeting by <meetingnumber>@zoomcrc.com as  SIP call. If they don't, it prompts you to sign in on an app with your account (which is paying for a connector license I guess) and then you can join the meeting that way.
>
> In my experience with that, I've yet to come across a Zoom meeting I've been invited to where someone has the connector on their account, and we don't pay for one. In that case the Room Kit ends up being largely useless. Yes you can share in a PC but then making use of the camera is expensive.
>
> And before anyone waves in with "Room Kit Mini", the framing on that is meant for some very limited room sizes and is not suitable to the type of space you'd be installing a proper codec to anyways.
>
> All of these disparate services work best if you can coax the other participant(s) into playing in your house with your services.
>
> We've unfortunately decided not to pursue the Webex systems given this, and have instead gone with external cameras and microphones that we can present to a PC as a USB device. Not for everyone and doesn't fit all cases.
>
>
>
> > -----Original Message-----
> > From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of
> > James Andrewartha
> > Sent: Wednesday, November 13, 2019 10:43 PM
> > To: cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] Webex room devices with 3rd party meetings
> >
> > Zoom do sell a connector for Cisco room systems, but I don't know how
> > well it works for joining third-party zoom meetings. The setup
> > instructions are quite involved
> > https://support.zoom.us/hc/en-us/articles/115003126346-Zoom-
> > Connector-for-Cisco
> >
> > I've just put in a Logitech Tap Microsoft Teams Room system and the
> > announced compatibility with Webex and Zoom makes me happy we went
> > with them. Someone noted there's been no public agreement between
> > Webex and Zoom, only between them and MS Teams.
> >
> > --
> > James Andrewartha
> > Network & Projects Engineer
> > Christ Church Grammar School
> > Claremont, Western Australia
> > Ph. (08) 9442 1757
> > Mob. 0424 160 877
> >
> > On 14/11/19 7:13 am, Lelio Fulgenzi wrote:
> > >
> > > The question is whether or not the Zoom devices can dial other systems.
> > >
> > > If you're getting Zoom across the board, that's fine. But if you
> > > can't
> > participate with other systems, then you've further pigeon hole'd yourself.
> > >
> > > If that makes sense.
> > >
> > > The fact that Webex/Microsoft signed a deal is even more weight for
> > > Webex
> > devices.
> > >
> > > But I hear what you're saying. If your zoom, hard to say buy webex.
> > > ☹
> > >
> > > ---
> > > Lelio Fulgenzi, B.A. | Senior Analyst Computing and Communications
> > > Services | University of Guelph Room 037 Animal Science & Nutrition
> > > Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> > > 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
> > >
> > > www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Myron Young <mdavid_young at hotmail.com>
> > > Sent: Wednesday, November 13, 2019 5:52 PM
> > > To: Lelio Fulgenzi <lelio at uoguelph.ca>
> > > Cc: cisco-voip voyp list <cisco-voip at puck.nether.net>
> > > Subject: Re: Webex room devices with 3rd party meetings
> > >
> > > Thanks for the insight. I will try with the cloud device to test
> > > this out and see if
> > i can convince the powers that be. Otherwise we may be going full Zoom
> > which I’m not adverse to, but would be very unfamiliar territories.
> > >
> > >> On Nov 13, 2019, at 4:40 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> > >>
> > >>
> > >> I've not had any production experience, only testing.
> > >>
> > >> From a cloud registered endpoint perspective, you'll likely be
> > >> using the
> > "Call" button and have to enter the video address of the meeting. You
> > shouldn't have any issues.
> > >>
> > >> What I don't like is the fact that forwarded meeting invites do not
> > >> appear on
> > the screen and/or show up with a join button.
> > >>
> > >> Scenario: Your org is exclusively Webex, but your vendor sends you
> > >> a Zoom
> > invite. They can't book your room. You need to book it yourself. The
> > easiest way is to setup your O365 to allow rooms to auto-accept
> > forwarded invites (and include all meeting notes). However, the
> > meeting information never shows up on the device. I have tried
> > replicating the meeting information via copy and paste and I believe
> > that works (now I can't remember). My beef was that even forwarded Webex invites don't work!
> > >>
> > >> I'm hoping they resolve that soon.
> > >>
> > >> You could also consider writing an applet/macro for the device for
> > >> Zoom,
> > etc that asks for a meeting number and tags the domain.
> > >>
> > >> The other thing is, if the far end supports video endpoints, they
> > >> typically
> > support call back as well.
> > >>
> > >> The other other thing is, if you download the far end's mobile app,
> > >> you
> > should be able to click on the meeting in your mobile calendar, it
> > launch the mobile app, and that should have a "call my video device" option.
> > >>
> > >> All things worth trying...
> > >>
> > >> Let us know how you make out.
> > >>
> > >>
> > >>
> > >> ---
> > >> Lelio Fulgenzi, B.A. | Senior Analyst Computing and Communications
> > >> Services | University of Guelph Room 037 Animal Science & Nutrition
> > >> Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> > >> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
> > >>
> > >> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
> > >>
> > >>
> > >>
> > >> -----Original Message-----
> > >> From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of
> > >> Myron Young
> > >> Sent: Wednesday, November 13, 2019 4:24 PM
> > >> To: cisco-voip voyp list <cisco-voip at puck.nether.net>
> > >> Subject: [cisco-voip] Webex room devices with 3rd party meetings
> > >>
> > >> Hello,
> > >>
> > >> Anyone has any good experience in joining non-Webex meetings from
> > >> the
> > Cisco roomkit devices? Trying to deploy a standard for conference
> > rooms with roomkit devices and touch 10 but need to make sure user
> > experience is easy or similar when joining Webex meetings vs non-webex
> > meetings such as Zoom, Blue Jeans or Microsoft meetings.
> > >> _______________________________________________
> > >> cisco-voip mailing list
> > >> cisco-voip at puck.nether.net
> > >> https://puck.nether.net/mailman/listinfo/cisco-voip
> > > _______________________________________________
> > > cisco-voip mailing list
> > > cisco-voip at puck.nether.net
> > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> >
> >
> > --
> > James Andrewartha
> > Network & Projects Engineer
> > Christ Church Grammar School
> > Claremont, Western Australia
> > Ph. (08) 9442 1757
> > Mob. 0424 160 877
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
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