[cisco-voip] VCS Expressway upgrade, 8.7 to 12.5

Jonathan Charles jonvoip at gmail.com
Fri Nov 15 11:58:34 EST 2019


Thanks, the latest is 12.5.6, released last week, I am avoiding it like the
plague...and the bug fix doesn't apply to us.

I am going with 12.5.5 (released in August).

I already have release keys (Cisco AM sent them over)...

Hybrid services are on a separate VCS-C that is already 12.5.

My plan is to get new certs if we have any issues


Thanks!


Jonathan

On Fri, Nov 15, 2019 at 10:46 AM Ryan Huff <ryanhuff at outlook.com> wrote:

> A couple of thoughts for you...
>
>
>    - Get the software release key for 12.x now (you'll be asked to enter
>    it during the upgrade in the GUI). You'll need to work with TAC > GLO for
>    this if (and I assume this would be your case) the existing 8.7 serial is
>    active in Cisco's licensing system. The caveat to trying to do this with
>    Cisco's self-service license re-host tool is that while the 8.7 serial is
>    active, it won't allow you to assign the new 12.x software release PAK to
>    the serial because the serial is already assigned to another software
>    release key.
>
>
>    - Take a backup first, your only roll back option is to re-install 8.7
>       and restore the backup.
>
>
>    - Your VMware Hypervisor needs to be 6.0/5/7.
>
>
>    - If you have Hybrid Services configured, make sure the management
>    connector is up to date first.
>
>
>    - SSL Certificate validation changed a bit in 8.8+
>       - Verify proper forward / reverse DNS for all the relevant touch
>       points
>       - Make sure the Expressway certificate trust is up-to-date with all
>       the current CUCM,CUC,IMP identity certificates (self-signed) or CA
>       certificates (public CA signed certificates).
>       - no duplicate certificates in the Expressway trusts
>
> Beyond that, just pay attention to the caveats list in the upgrade doc for
> your version of 12.5.x (12.5.4 is the latest I think).
>
> Thanks,
>
> Ryan
>
> ------------------------------
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of
> Jonathan Charles <jonvoip at gmail.com>
> *Sent:* Friday, November 15, 2019 10:57 AM
> *To:* cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] VCS Expressway upgrade, 8.7 to 12.5
>
> Can we just upgrade directly or do we need to go to an intermediary
> version first?
>
> Also, any gotchas besides new certificates?
>
>
> Jonathan
>
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