[cisco-voip] shared line calls pop up on other people's Jabber when placed on hold

[Lelio Fulgenzi]

Might have to consider that.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Nov 22, 2019, at 4:32 PM, Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway+cisco-voip at gmail.com>> wrote:

So... broadcast hunt group then?

On Thu, Nov 21, 2019, 9:18 PM Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:

Ok. Still haven’t looked into this, but from what I recall, “fixing” this would prevent me from picking up the call when placed on hold.

I was hoping for more of a Jabber setting that would prevent the pop up in your face when someone else placed the call on hold.

Hmmmm, but then how would I pick it up from Jabber?

Ugh.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Nov 21, 2019, at 11:46 AM, Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway+cisco-voip at gmail.com>> wrote:

Technically it's privacy + privacy on hold, but it is in the barge section of the guide.

On Thu, Nov 21, 2019 at 10:28 AM Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:
Omg. I _knew_ it had something to do with the barge. Grrrrrr.

Will look into it… thx!


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

<image001.png>

From: Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway%2Bcisco-voip at gmail.com>>
Sent: Thursday, November 21, 2019 10:11 AM
To: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>
Cc: voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] shared line calls pop up on other people's Jabber when placed on hold

Let's take you way back...

https://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_1/ccmfeat/fsbarge.html#wp1068050

I did just try this with 1 physical phone and 1 Jabber CSF and it worked for me on CUCM 11.5(1).   YMMV.

On Thu, Nov 21, 2019 at 8:36 AM Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:

So… Jabber on my screen. I have multi-line. The second line is a shared line among my team. Someone picks up an incoming call on the second line. They place the call on hold and it pops up on my screen.

I need to do some in-depth research, but I can’t seem to find anything in the parameters guide or the phone/DN configuration pages. Is there a enterprise or service parameter?

It’s not going to go over well if we can’t change this. ☹


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca><mailto:lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs><http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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