[cisco-voip] shared line calls pop up on other people's Jabber when placed on hold

[Lelio Fulgenzi]

OK. Just to follow up on this… I’m seeing mixed behaviours from running Jabber on different machines. All using my account, all with similar setups.

I thought it had to do with my machine being linked to the back of the phone, but I moved my main machine from behind the phone onto a wired connection.

The test laptops are wireless, and they don’t exhibit the same behavior. Next I will test with the laptops on wired. See if the same thing happens.

Very weird.


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Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Lelio Fulgenzi
Sent: Thursday, November 21, 2019 9:36 AM
To: voyp list, cisco-voip (cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
Subject: [cisco-voip] shared line calls pop up on other people's Jabber when placed on hold


So… Jabber on my screen. I have multi-line. The second line is a shared line among my team. Someone picks up an incoming call on the second line. They place the call on hold and it pops up on my screen.

I need to do some in-depth research, but I can’t seem to find anything in the parameters guide or the phone/DN configuration pages. Is there a enterprise or service parameter?

It’s not going to go over well if we can’t change this. ☹


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Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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