[cisco-voip] best way to change device and user related information

[naresh rathore]

hi


last year we have installed cucm 11.5 and integrated with uccx 11.6. company which was hired, copied all organization user and device related information to this cucm 11.5 (1200 users and Devices). but uccx was integrated and only one branch users (around 150 users and devices)(For e.g branch Z) were configured in uccx.

now i have been told to keep Branch Z (around 150 users and 150 devices) related device/jabber/Iphone and delete remaining 1000 devices and 1000 user related information.

I have two options

Option 1

  1.  change the ldap search based to specific branch
  2.  get the user information and change those user to local users using BAT (if possible) and delete these users using BAT tool
  3.  get the device information and delete those devices using BAT
  4.  get the device profile information of other branch and delete these using BAT
  5.  this way Branch Z users will still be on CUCM and UCCX and all will work

Option 2
second option will be to delete all users and devices and add device and user related to Branch Z using BAT tool. in this case i have to configure IPCC extension and i might have to configure skill/resource side of things on UCCX

Pls suggest what you guys recommend?


Regards


Naray
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