[cisco-voip] IP Phone 8811 backgrounds

[Dana Tong]

Hi all,

Not sure if anyone is still using on-prem CUCM much these days but am trying to update some 8811 background and am getting a "Wallpaper cannot be set. Incompatible image size".

My image and thumbnail are:
800 x 480 x 24 bit
Thumbnails are: 159 x 109 x 24 which match the existing backgrounds.

Although there is some documentation that says they need to be 139 x 109 for the Thumbnails.

I would have thought the original included images would be okay? But they are not displaying either.

Anyone done this and know for certain what they should be?

Cheers
Dana


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