[cisco-voip] CCX CTI Managers

James Buchanan james.buchanan2 at gmail.com
Mon Sep 30 11:46:06 EDT 2019


Hi Myron,

I believe you can only have two CTI managers in the list in CCX. When you
try to add the third, you'll get an error telling you it can't be done.

Thanks,

James

On Mon, Sep 30, 2019 at 4:06 PM Myron Young <mdavid_young at hotmail.com>
wrote:

> Hello all,
>
> I have just inherited a UCM 9.1 and CCX 9.0 cluster and not sure why but
> looks as though only two CTI managers, one subscriber and the publisher,
> were selected on the CM configuration page in CCX web admin.
>
> I just verified call manager and CTI manager services are running on all
> subscriber nodes. So now I want to add the other subscriber nodes to the
> selected CTI managers list from CCX CM configuration page.
>
> Does anyone think this would be service impacting? I’m really hesitant to
> do any changes at all especially during the day since this system is EOL
> and TAC has already indicated they won’t really get involved with any
> issues until we upgrade; which is probably 6 months to a year away.
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