[cisco-voip] CCX CTI Managers

Myron Young mdavid_young at hotmail.com
Mon Sep 30 11:06:08 EDT 2019


Hello all,

I have just inherited a UCM 9.1 and CCX 9.0 cluster and not sure why but looks as though only two CTI managers, one subscriber and the publisher, were selected on the CM configuration page in CCX web admin. 

I just verified call manager and CTI manager services are running on all subscriber nodes. So now I want to add the other subscriber nodes to the selected CTI managers list from CCX CM configuration page. 

Does anyone think this would be service impacting? I’m really hesitant to do any changes at all especially during the day since this system is EOL and TAC has already indicated they won’t really get involved with any issues until we upgrade; which is probably 6 months to a year away. 


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