[cisco-voip] Ported Numbers to SIP call handler transfer is not working correctly.

Hamu Ebiso hebiso2010 at hotmail.com
Fri Apr 24 10:33:34 EDT 2020


Thank you Jason for your questions. how can you setup rfc2833 In CUCM trunks?

thanks

________________________________
From: Jason Aarons <scubajasona at gmail.com>
Sent: Friday, April 24, 2020 8:24 AM
To: Hamu Ebiso <hebiso2010 at hotmail.com>
Cc: cisco-voip <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Ported Numbers to SIP call handler transfer is not working correctly.

I am doubtful porting had anything to do with it. Was it tested fully before the port?

Under dial peers is dtmf-relay rtp-nte set? In CUCM trunks is rfc2833 set? How is Unity integrated with CUCM ? SIP? CXN Version?

Without some debugs /traces I suspect you won't find much.

On Thu, Apr 23, 2020, 3:52 PM Hamu Ebiso <hebiso2010 at hotmail.com<mailto:hebiso2010 at hotmail.com>> wrote:
Hello team,

I hope someone have come across this issue and can help me. We ported our numbers to SIP yesterday. Now, their main menu is not transferring numbers correctly.  For example, when you select classifieds, it is supposed to go to the LAC Classifieds call handler.  Selecting option 1 is not routing correctly. Calling the LAC numbers directly works.
What do you think might be causing this issue?

Thanks
Hamu
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