[cisco-voip] Ported Numbers to SIP call handler transfer is not working correctly.

[Jason Aarons]

I am doubtful porting had anything to do with it. Was it tested fully
before the port?

Under dial peers is dtmf-relay rtp-nte set? In CUCM trunks is rfc2833 set?
How is Unity integrated with CUCM ? SIP? CXN Version?

Without some debugs /traces I suspect you won't find much.

On Thu, Apr 23, 2020, 3:52 PM Hamu Ebiso <hebiso2010 at hotmail.com> wrote:

> Hello team,
>
> I hope someone have come across this issue and can help me. We ported our
> numbers to SIP yesterday. Now, their main menu is not transferring numbers
> correctly.  For example, when you select classifieds, it is supposed to go
> to the LAC Classifieds call handler.  Selecting option 1 is not routing
> correctly. Calling the LAC numbers directly works.
> What do you think might be causing this issue?
>
> Thanks
> Hamu
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