[cisco-voip] uccx browser response slow when redundant uccx is down

[Charles Goldsmith]

Best practices is to have an NTP of stratum 4 or lower, but I wouldn't
think it would cause a slow down.  Your cluster is having issues, so
resolve that, just causing more work on your system if all tests aren't
good.

Are you on supported hardware?  Does RTMT have any alerts that would be
pertinent?

On Mon, Feb 3, 2020 at 9:17 PM naresh rathore <nareh84 at hotmail.com> wrote:

> hi
>
>
> I did fresh installation of uccx1 and 2. currently demo license is expired
> and i am sorting that out but whenever i shutdown one of the uccx. the
> browser response of the powered on UCCX is very very slow. UCCX version is
> 12. can it be because of ntp?
>
> admin:utils diagnose test
>
> Log file: platform/log/diag1.log
>
> Starting diagnostic test(s)
> ===========================
> test - disk_space          : Passed (available: 8409 MB, used: 17621 MB)
> skip - disk_files          : This module must be run directly and off hours
> test - service_manager     : Passed
> test - tomcat              : Passed
> test - tomcat_deadlocks    : Passed
> test - tomcat_keystore     : Passed
> test - tomcat_connectors   : Passed
> test - tomcat_threads      : Passed
> test - tomcat_memory       : Passed
> test - tomcat_sessions     : Passed
> skip - tomcat_heapdump     : This module must be run directly and off hours
> test - validate_network    : Error, intra-cluster communication is broken,
> unable to connect to [10.10.160.109]
> test - raid                : Passed
> test - system_info         : Passed (Collected system information in
> diagnostic log)
> test - ntp_reachability    : Passed
> test - ntp_clock_drift     : Passed
> test - ntp_stratum         : Failed
> The reference NTP server is a stratum 5 clock.
> NTP servers with stratum 5 or worse clocks are deemed unreliable.
> Please consider using an NTP server with better stratum level.
>
> Please use OS Admin GUI to add/delete NTP servers.
>
> skip - sdl_fragmentation   : This module must be run directly and off hours
> skip - sdi_fragmentation   : This module must be run directly and off hours
>
> Diagnostics Completed
>
>
>  The final output will be in Log file: platform/log/diag1.log
>
>
>  Please use 'file view activelog platform/log/diag1.log' command to see
> the output
>
> admin:
>
>
> Regards
>
>
> Naray
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