[cisco-voip] [EXTERNAL] 12.5 Upgrade files posted on CCO

[Charles Goldsmith]

I've had no problem upgrading customers from 10.5 to 12.5 su1 using the
files downloaded from the support site.  We only use PUT to get the upgrade
SO# for licensing, and half of the time that's not even needed.

PUT also gets you bootable iso's, but not always the latest SU.

On Thu, Feb 6, 2020 at 10:29 AM JASON BURWELL via cisco-voip <
cisco-voip at puck.nether.net> wrote:

> I’ve always wondered the same thing so I’ll be interested to hear some
> other answers. PUT has never worked properly for me and no one has ever
> been able to tell me why so I pretty much just gave up on using that and
> I’ve downloaded software from CCO for upgrades.
>
> When I went from 10.5 to 11.5 I opened up a TAC case asking about that
> same message you are asking about and was told to disregard it as it was
> the same file I would get from PUT but not sure if that holds true for all
> upgrade packages.
>
> Jason
>
> On Feb 6, 2020, at 11:21 AM, Nick via cisco-voip <
> cisco-voip at puck.nether.net> wrote:
>
> 
> CAUTION: This email originated outside of Founders Federal Credit Union.
> Do not click links or open attachments unless you recognize the sender and
> know the content is safe.
> ------------------------------
> The upgrade files for CUCM 12.5 both SU1 and SU2 both state the following
>
> For upgrades from 12.x only. Upgrades from 11.x or earlier are requested
> via PUT
>
> Is this just incorrect wording as far as i am aware there has never been
> any different files for upgrades from 11 or 12, I have ordered 12.5.1 SU1
> from PUT and the upgrade file is identical to the one you can download from
> CCO supposedly for 12 only?
>
> Anyone able to confirm these are the same files?
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