[cisco-voip] [EXTERNAL] 12.5 Upgrade files posted on CCO

Nick csvoip at googlemail.com
Thu Feb 6 12:03:51 EST 2020


Thanks for the replies, I assumed this was the case, I actually did a PUT
request to try and get the SU2 file but received SU1 instead which is no
help as I am upgrading tomorrow evening?

Looks like i'm good now.

On Thu, 6 Feb 2020 at 16:33, Charles Goldsmith <w at woka.us> wrote:

> I've had no problem upgrading customers from 10.5 to 12.5 su1 using the
> files downloaded from the support site.  We only use PUT to get the upgrade
> SO# for licensing, and half of the time that's not even needed.
>
> PUT also gets you bootable iso's, but not always the latest SU.
>
> On Thu, Feb 6, 2020 at 10:29 AM JASON BURWELL via cisco-voip <
> cisco-voip at puck.nether.net> wrote:
>
>> I’ve always wondered the same thing so I’ll be interested to hear some
>> other answers. PUT has never worked properly for me and no one has ever
>> been able to tell me why so I pretty much just gave up on using that and
>> I’ve downloaded software from CCO for upgrades.
>>
>> When I went from 10.5 to 11.5 I opened up a TAC case asking about that
>> same message you are asking about and was told to disregard it as it was
>> the same file I would get from PUT but not sure if that holds true for all
>> upgrade packages.
>>
>> Jason
>>
>> On Feb 6, 2020, at 11:21 AM, Nick via cisco-voip <
>> cisco-voip at puck.nether.net> wrote:
>>
>> 
>> CAUTION: This email originated outside of Founders Federal Credit Union.
>> Do not click links or open attachments unless you recognize the sender and
>> know the content is safe.
>> ------------------------------
>> The upgrade files for CUCM 12.5 both SU1 and SU2 both state the
>> following
>>
>> For upgrades from 12.x only. Upgrades from 11.x or earlier are requested
>> via PUT
>>
>> Is this just incorrect wording as far as i am aware there has never been
>> any different files for upgrades from 11 or 12, I have ordered 12.5.1 SU1
>> from PUT and the upgrade file is identical to the one you can download from
>> CCO supposedly for 12 only?
>>
>> Anyone able to confirm these are the same files?
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