[cisco-voip] 12.5 Upgrade files posted on CCO

[Anthony Holloway]

Not too mention, Cisco doesn't consistently apply the bootable VS
non-bootable policy to their apps.  E.g., IM&P and UCCX ISOs from CCO are
bootable.

On Thu, Feb 6, 2020 at 12:30 PM Charles Goldsmith <w at woka.us> wrote:

> I'm 100% beside you, I've yet to see them look at it, just not something
> I'm willing to risk though.
>
> With the way licensing is these days, the restrictions of bootable ISO
> downloads is kinda silly.   I see no reason why they restrict it, since if
> we really wanted to, we can download the publicly available ISO, add the
> bootrom, boot it up, change root login, and do what we want.  Restricting
> the bootables only slows down our support for the customer.
>
>
> On Thu, Feb 6, 2020 at 12:26 PM Ryan Huff <ryanhuff at outlook.com> wrote:
>
>> Totally see your point.
>>
>> While I guess it may be a possibility, TAC has never, in my experience,
>> come close to digging that deep to look for an exit from a support request
>> (which is conceivably why they would look that deep since it poses no
>> functional risk). In my 20+ years of experience with TAC and Cisco, as long
>> as the “thing” is under a support contract, TAC is far more willing to
>> assist you than to look for an exit.
>>
>> Sent from my iPhone
>>
>> On Feb 6, 2020, at 12:42, Charles Goldsmith <w at woka.us> wrote:
>>
>> 
>> Agreed, but I've never done this for a customer, and here is my
>> reasoning.  From my understanding, when you install/upgrade, the md5 of the
>> iso used is written into the logs or a file on the system.  If TAC were so
>> inclined, they could tell if you installed from valid media or not.
>>
>> Granted, I've had TAC supplied bootable media fail the media test and not
>> match md5, but was cleared in writing to use it.
>>
>> I've never had TAC check my files before, but there is always the
>> possibility.
>>
>> PUT can be a bit delayed (at least it has been for me), but never more
>> than about 24 hours.  Seems we get most orders in within 12 - 18 hours.
>>
>>
>> On Thu, Feb 6, 2020 at 11:17 AM Ryan Huff <ryanhuff at outlook.com> wrote:
>>
>>> I can handle the bootable issue far faster and more efficiently than the
>>> PUT process can, which is one of the reasons why I’ve found PUT to not be
>>> super useful to me.
>>>
>>> Sent from my iPhone
>>>
>>> On Feb 6, 2020, at 11:33, Pawlowski, Adam <ajp26 at buffalo.edu> wrote:
>>>
>>> 
>>>
>>> As far as I know, ordering from PUT creates a sales order number that is
>>> used for entitlement when migrating your licenses. It also gives you a
>>> bootable ISO or should.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Nick
>>> via cisco-voip
>>> *Sent:* Thursday, February 6, 2020 11:20 AM
>>> *To:* cisco-voip at puck.nether.net
>>> *Subject:* [cisco-voip] 12.5 Upgrade files posted on CCO
>>>
>>>
>>>
>>> The upgrade files for CUCM 12.5 both SU1 and SU2 both state the
>>> following
>>>
>>>
>>>
>>> For upgrades from 12.x only. Upgrades from 11.x or earlier are requested
>>> via PUT
>>>
>>>
>>>
>>> Is this just incorrect wording as far as i am aware there has never been
>>> any different files for upgrades from 11 or 12, I have ordered 12.5.1 SU1
>>> from PUT and the upgrade file is identical to the one you can download from
>>> CCO supposedly for 12 only?
>>>
>>>
>>>
>>> Anyone able to confirm these are the same files?
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>>> cisco-voip mailing list
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