[cisco-voip] setting primary phone for Jabber users without a physical phone - licensing

Anthony Holloway avholloway+cisco-voip at gmail.com
Mon Jan 13 14:38:08 EST 2020


I might be saying something completely crazy here, but the Primary Phone
field does nothing for you ever since CUCM 9x User Connect Licenses (UCL).

Here's what the help says for that field:

*Choose the physical phone that will be associated with the application,
such as IP communicator or Cisco Unified Personal Communicator. When you
choose a primary phone, the application consumes fewer device license units
and is considered an "adjunct" license (to the primary phone).*

We have had DLUs since 8x, so, unless you're on version 8.x, you can ignore
this field.

On Mon, Jan 13, 2020 at 12:29 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

>
> I'm trying to setup an easy to replicate (troubleshoot/reconcile) system
> in place for our Jabber deployment.
>
> We've decided to assign each Jabber device type to each user so there's no
> end-user support issues when they want to use it on another device and/or
> move from one device type to another.
>
> If I'm not mistaken, in this case, and, in any case where a primary phone
> is not set, more licenses are used then would need to be. The issue at hand
> here, is what happens when we deploy Jabber without a physical phone?
>
> I'm already finding that the quick/add feature really only works when a
> phone is configured (although I have to work through that). So, I'm
> wondering, is it worthwhile to configure a "dummy" phone for Jabber users
> and set the primary phone for all Jabber clients to this dummy phone? Or
> should I ask them to pick the CSF jabber device as the primary phone for
> example?
>
> What have others done?
>
> Lelio
>
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