[cisco-voip] Cisco's Website and Find on Page (CTRL+F) Issue

[Evgeny Izetov]

Reader View (F9) in Firefox seems to be ok as a workaround until they fix
it.

On Tue, Jan 21, 2020 at 2:12 PM Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> Yes, non-visible text is correct, but the code itself is incorrect.  For
> example, if you CTRL+F for body, which is a tag in HTML, there will be no
> results on the page I linked prior.
>
> Also, I tried it in Chrome, FireFox, IE and Edge, all with the same
> problem.
>
> On Tue, Jan 21, 2020 at 12:36 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>> I think it has to do with results in non-visible text, i.e. the code
>> itself.
>>
>>
>>
>> But, yes, I have experienced this. Sometimes, using a different browser
>> helps.
>>
>>
>>
>>
>>
>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Anthony
>> Holloway
>> *Sent:* Tuesday, January 21, 2020 11:57 AM
>> *To:* Cisco VoIP Group <cisco-voip at puck.nether.net>
>> *Subject:* [cisco-voip] Cisco's Website and Find on Page (CTRL+F) Issue
>>
>>
>>
>> What's the problem?
>>
>>
>>
>> Go to this page:
>>
>>
>> https://www.cisco.com/c/en/us/support/docs/cloud-systems-management/smart-call-home/119144-config-sch-00.html
>>
>>
>>
>> Then CTRL+F for the search term: cert
>>
>>
>>
>> There should be 21 matches, and not a single one of them are actually
>> rendered on the page.
>>
>>
>>
>> I was trying to figure out which certs on CUCM are for Smart Call Home,
>> because we (and some of you too) have a VeriSign cert expiring next month,
>> and I wanted to double check that it was for smart call home.
>>
>>
>>
>> Anyway, the post is about the website functionality, and not smart call
>> home, you could easily run into this issue on any page and with any search
>> term.  If you're using Chrome, you may have experienced the issue where you
>> can see that there are matches, but you cannot cycle through to any of
>> them; it appears suck.
>>
>>
>>
>> Does anyone else deal with this?  If so, let's get it fixed.
>>
>>
>>
>> I already submitted this via the feedback link at the bottom of the page,
>> but if one of you knows how to work around this issue, that would be great.
>>
>>
>>
>> Through some basic web skills, I was able to determine that the search
>> terms are in the source code for the page, but inside of elements which are
>> hidden via CSS; like the drop down menus.
>>
>>
>>
>> Also, if you can confirm the issue, and then submit the same feedback,
>> maybe through sheer volume, they'll get their web team to fix it sooner
>> rather than later.
>>
>>
>>
>> You just need to click the Feedback link at the very bottom of the page,
>> and I'll even paste some copy here for you, just in case you didn't want to
>> write your own:
>>
>>
>>
>> ---
>>
>>
>>
>> Hello Web Team!
>>
>>
>>
>> When I and several others perform research in the course of performing
>> our job duties, we are often in need of searching within your documentation
>> by way of using the browser's find on page feature (CTRL+F).
>>
>>
>>
>> However, due to the way in which your web page is structured, we are
>> hindered from finding valuable content, because non-visible content is
>> being searched; such as drop down menus.
>>
>>
>>
>> Example: Navigate to:
>>
>>
>>
>>
>> https://www.cisco.com/c/en/us/support/docs/cloud-systems-management/smart-call-home/119144-config-sch-00.html
>>
>>
>>
>> Press CTRL+F, followed by typing: cert
>>
>>
>>
>> You should see that there are 21 matches, but none of them appear
>> anywhere on the page.  That is just one such example, and this happens on
>> many, if not all of your pages.
>>
>>
>>
>> Your consideration for this issue is greatly appreciated.  Thank you.
>>
>>
>>
>> ---
>>
>>
>>
>> Thanks Cisco VoIPers!
>>
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