[cisco-voip] Cisco's Website and Find on Page (CTRL+F) Issue

[Anthony Holloway]

Yes, non-visible text is correct, but the code itself is incorrect.  For
example, if you CTRL+F for body, which is a tag in HTML, there will be no
results on the page I linked prior.

Also, I tried it in Chrome, FireFox, IE and Edge, all with the same problem.

On Tue, Jan 21, 2020 at 12:36 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> I think it has to do with results in non-visible text, i.e. the code
> itself.
>
>
>
> But, yes, I have experienced this. Sometimes, using a different browser
> helps.
>
>
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Anthony
> Holloway
> *Sent:* Tuesday, January 21, 2020 11:57 AM
> *To:* Cisco VoIP Group <cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] Cisco's Website and Find on Page (CTRL+F) Issue
>
>
>
> What's the problem?
>
>
>
> Go to this page:
>
>
> https://www.cisco.com/c/en/us/support/docs/cloud-systems-management/smart-call-home/119144-config-sch-00.html
>
>
>
> Then CTRL+F for the search term: cert
>
>
>
> There should be 21 matches, and not a single one of them are actually
> rendered on the page.
>
>
>
> I was trying to figure out which certs on CUCM are for Smart Call Home,
> because we (and some of you too) have a VeriSign cert expiring next month,
> and I wanted to double check that it was for smart call home.
>
>
>
> Anyway, the post is about the website functionality, and not smart call
> home, you could easily run into this issue on any page and with any search
> term.  If you're using Chrome, you may have experienced the issue where you
> can see that there are matches, but you cannot cycle through to any of
> them; it appears suck.
>
>
>
> Does anyone else deal with this?  If so, let's get it fixed.
>
>
>
> I already submitted this via the feedback link at the bottom of the page,
> but if one of you knows how to work around this issue, that would be great.
>
>
>
> Through some basic web skills, I was able to determine that the search
> terms are in the source code for the page, but inside of elements which are
> hidden via CSS; like the drop down menus.
>
>
>
> Also, if you can confirm the issue, and then submit the same feedback,
> maybe through sheer volume, they'll get their web team to fix it sooner
> rather than later.
>
>
>
> You just need to click the Feedback link at the very bottom of the page,
> and I'll even paste some copy here for you, just in case you didn't want to
> write your own:
>
>
>
> ---
>
>
>
> Hello Web Team!
>
>
>
> When I and several others perform research in the course of performing our
> job duties, we are often in need of searching within your documentation by
> way of using the browser's find on page feature (CTRL+F).
>
>
>
> However, due to the way in which your web page is structured, we are
> hindered from finding valuable content, because non-visible content is
> being searched; such as drop down menus.
>
>
>
> Example: Navigate to:
>
>
>
>
> https://www.cisco.com/c/en/us/support/docs/cloud-systems-management/smart-call-home/119144-config-sch-00.html
>
>
>
> Press CTRL+F, followed by typing: cert
>
>
>
> You should see that there are 21 matches, but none of them appear anywhere
> on the page.  That is just one such example, and this happens on many, if
> not all of your pages.
>
>
>
> Your consideration for this issue is greatly appreciated.  Thank you.
>
>
>
> ---
>
>
>
> Thanks Cisco VoIPers!
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200121/9f9a3649/attachment.htm>