[cisco-voip] Jabber via MRA failover from one CUCM node to another

[Anthony Holloway]

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https://salesconnect.cisco.com/#/content-detail/8da1f8a8-1f29-4e56-bc09-eb43175a3bba


On Thu, Jul 30, 2020 at 7:20 PM Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> " This is a surprise to me that this fundamental feature is still not
> supported after many years."
>
> Are you new to working with Cisco solutions?
>
> On Wed, Jul 29, 2020 at 12:02 AM Gerence Guan <cisco.guan at gmail.com>
> wrote:
>
>> Hi All,
>>
>> I found this old post from Cisco community.
>>
>> https://community.cisco.com/t5/ip-telephony-and-phones/jabber-softphone-via-mra-does-not-fall-over-to-secondary-cucm/td-p/2807099
>>
>>
>> Is this still true for Jabber 12.8, MRA 12.5 and CUCM 12.5?
>>
>> In the MRA 12.6 deployment guide it says
>> Cisco *Jabber* clients support IM and Presence Service failover over
>> MRA. However, they *don't support* any other type of MRA-related
>> redundancy or *failover*—*including SIP*, voicemail, and User Data
>> Services (UDS). Clients use a single UDS server only.
>>
>> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/expressway/config_guide/X12-6/exwy_b_mra-expressway-deployment-guide/exwy_b_mra-expressway-deployment-guide_chapter_01.html
>>
>>
>>
>> In the Jabber 12.8 planning guide, it says High Availability(failover) of
>> audio and video service is not supported
>>
>> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_8/cjab_b_planning-guide-cisco-jabber-128/cjab_b_planning-guide-cisco-jabber-128_chapter_010.html
>>
>>
>> If anyone has a MRA lab, can you please help to test it buy just
>> disconnect the first cucm node in the jabber's ccm group and verify whether
>> jabber can register to the second node in the ccm group?
>>
>> This is a surprise to me that this fundamental feature is still not
>> supported after many years.
>>
>> Best Regards
>> Guan
>>
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>>
>
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