[cisco-voip] Jabber via MRA failover from one CUCM node to another

[Lelio Fulgenzi]

What document is that?

Title?

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On Jul 30, 2020, at 9:32 PM, Anthony Holloway <avholloway+cisco-voip at gmail.com> wrote:



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https://salesconnect.cisco.com/#/content-detail/8da1f8a8-1f29-4e56-bc09-eb43175a3bba

On Thu, Jul 30, 2020 at 7:20 PM Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway%2Bcisco-voip at gmail.com>> wrote:
" This is a surprise to me that this fundamental feature is still not supported after many years."

Are you new to working with Cisco solutions?

On Wed, Jul 29, 2020 at 12:02 AM Gerence Guan <cisco.guan at gmail.com<mailto:cisco.guan at gmail.com>> wrote:
Hi All,

I found this old post from Cisco community.
https://community.cisco.com/t5/ip-telephony-and-phones/jabber-softphone-via-mra-does-not-fall-over-to-secondary-cucm/td-p/2807099

Is this still true for Jabber 12.8, MRA 12.5 and CUCM 12.5?

In the MRA 12.6 deployment guide it says
Cisco Jabber clients support IM and Presence Service failover over MRA. However, they don't support any other type of MRA-related redundancy or failover—including SIP, voicemail, and User Data Services (UDS). Clients use a single UDS server only.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/expressway/config_guide/X12-6/exwy_b_mra-expressway-deployment-guide/exwy_b_mra-expressway-deployment-guide_chapter_01.html


In the Jabber 12.8 planning guide, it says High Availability(failover) of audio and video service is not supported
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_8/cjab_b_planning-guide-cisco-jabber-128/cjab_b_planning-guide-cisco-jabber-128_chapter_010.html

If anyone has a MRA lab, can you please help to test it buy just disconnect the first cucm node in the jabber's ccm group and verify whether jabber can register to the second node in the ccm group?

This is a surprise to me that this fundamental feature is still not supported after many years.

Best Regards
Guan

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