[cisco-voip] call forward is not working in this scenario

[Anthony Holloway]

[image: image.png]

On Tue, Jun 2, 2020 at 10:55 AM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> What the what? That doesn’t make sense at all.
>
>
>
> *From:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
> *Sent:* Tuesday, June 2, 2020 11:45 AM
> *To:* Lelio Fulgenzi <lelio at uoguelph.ca>
> *Cc:* Arun Kumar <arunraodhumal at gmail.com>; Cisco VoIP Group <
> cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] call forward is not working in this scenario
>
>
>
> *CAUTION:* This email originated from outside of the University of
> Guelph. Do not click links or open attachments unless you recognize the
> sender and know the content is safe. If in doubt, forward suspicious emails
> to IThelp at uoguelph.ca
>
>
>
> Nope.  The forward no coverage is for the following scenario only:
>
>    1. Caller calls phone DN directly
>    2. DN is set to forward to a Hunt Pilot
>    3. Hunt Group (HP+HL+LG) cannot cover to a member for some reason
>    (e.g., RNA)
>    4. Call is now forwarded to the DN's Forward No Coverage destination
>
> Seems like a strange scenario, one in which I have never needed nor been
> asked to configure.  I wonder who the hell uses that and why?
>
>
>
> On Tue, Jun 2, 2020 at 10:22 AM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
> Could you not use “forward no coverage” for this ?
>
>
>
>
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Anthony
> Holloway
> *Sent:* Tuesday, June 2, 2020 10:52 AM
> *To:* Arun Kumar <arunraodhumal at gmail.com>
> *Cc:* Cisco VoIP Group <cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] call forward is not working in this scenario
>
>
>
> *CAUTION:* This email originated from outside of the University of
> Guelph. Do not click links or open attachments unless you recognize the
> sender and know the content is safe. If in doubt, forward suspicious emails
> to IThelp at uoguelph.ca
>
>
>
> Call forwarding is ignored for members of hunt groups.
>
>
>
> If you actually configure SNR (like with RDP/RD) then that does work.  In
> fact, you don't even need a Cisco phone in the membership of the LG to ring
> a cell phone.  Once you build the DN on the RDP you can add the DN to the
> LG.
>
>
>
> On Tue, Jun 2, 2020 at 7:27 AM Arun Kumar <arunraodhumal at gmail.com> wrote:
>
> Hi
>
>
>
> can anybody please help to fix this call flow issue
>
>
>
> the call flow is like this
>
>
>
> Hunt pilot number --> linegroup --> algorithm set as broadcast and LG -
> Phone ext(9999) set CFA To Mobile number(XXXXX). Please let me know is
> there any alternate for apart from SNR ?
>
> --
>
>
> *Thanks, Arun*
>
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