[cisco-voip] Third Party CDR Analysis

[Lelio Fulgenzi]

I’d be interesting if any of them have ever resolved the issue with transferred calls and how they associate them for chargebacks. I remember asking one CDR company and they were completely in awe of the fact that transferred calls have to be addressed like a chain of calls.

From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Jason Aarons
Sent: Wednesday, June 3, 2020 5:06 PM
To: UC Penguin <gentoo at ucpenguin.com>
Cc: cisco-voip voyp list <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Third Party CDR Analysis

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I am happy with ISI's Infortel cloud. 3 CUCMs and 5 Avayas. Helpful to still understand things like route lists/trunks and cause codes, but techie can setup reports and save/share them.

-jason

On Wed, Jun 3, 2020, 4:58 PM UC Penguin <gentoo at ucpenguin.com<mailto:gentoo at ucpenguin.com>> wrote:
I’m curious what third party CDR Analysis software is commonly used today and pros/cons of each?

Looking for something friendly for non-Engineers to run reports.

Thanks in advance
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