[cisco-voip] Third Party CDR Analysis

[Anthony Holloway]

My personal experience is that it gets talked about a lot, but then never
purchased.  For mostly cost reasons, but I think it's also the fact that
it's one more vendor, one more contract, one more vm, one more management
touch point, etc., and is the data you'll get really that useful, to
warrant all that?

I personally have really wanted to see someone buy the Variphy suite, as it
also does DID management and a few other things.

I know the Donoma people post to this list often, so we might hear from
them.  Their website touts "telling a story" about the call, which I think
is what most are missing.  They just don't turn data into knowledge.  I'd
like to see Donoma pull that off, but again, I just don't see people buying
anything.

On Wed, Jun 3, 2020 at 3:58 PM UC Penguin <gentoo at ucpenguin.com> wrote:

> I’m curious what third party CDR Analysis software is commonly used today
> and pros/cons of each?
>
> Looking for something friendly for non-Engineers to run reports.
>
> Thanks in advance
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