[cisco-voip] Third Party CDR Analysis

[Parker Pearson - Donoma]

Hey Anthony:

Would love to hear more from you so we can make sure we are communicating the capabilities correctly.  Feel free to reach out to me directly.  I’ll even throw in some virtual coffee or a virtual lunch for your time.

Feedback from people in the field means more to us than anything… so if there is a better way we can explain what we do, if there are ideas about improvements – we’re all ears.

Cheers,

Parker Pearson


Parker 
Pearson
Vice President, Marketing & Business Development
Donoma Software
t: 540.443.3577
e: parker at donomasoftware.com
Access Donoma's COVID-19 Free Resources Here
From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Anthony Holloway <avholloway+cisco-voip at gmail.com>
Date: Wednesday, June 3, 2020 at 8:02 PM
To: UC Penguin <gentoo at ucpenguin.com>
Cc: cisco-voip voyp list <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Third Party CDR Analysis


Caution: This email originated from an outside source.

My personal experience is that it gets talked about a lot, but then never purchased.  For mostly cost reasons, but I think it's also the fact that it's one more vendor, one more contract, one more vm, one more management touch point, etc., and is the data you'll get really that useful, to warrant all that?

I personally have really wanted to see someone buy the Variphy suite, as it also does DID management and a few other things.

I know the Donoma people post to this list often, so we might hear from them.  Their website touts "telling a story" about the call, which I think is what most are missing.  They just don't turn data into knowledge.  I'd like to see Donoma pull that off, but again, I just don't see people buying anything.

On Wed, Jun 3, 2020 at 3:58 PM UC Penguin <gentoo at ucpenguin.com<mailto:gentoo at ucpenguin.com>> wrote:
I’m curious what third party CDR Analysis software is commonly used today and pros/cons of each?

Looking for something friendly for non-Engineers to run reports.

Thanks in advance
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