[cisco-voip] Third Party CDR Analysis

[Anthony Holloway]

I think my words my have been confusing.  When I said "They just don't turn
data into knowledge."  I didn't mean Donoma.  In fact, I really only was
referring to CDR tools which stop at backing up the call log truck to your
desk and dumping a mountain of records on you for you to sort through.
Telling a story (like your video example of the runner) is precisely what
people need.  They want to understand their systems.  That's the difference
between data and knowledge.  That's what CUIC is missing too.

On Thu, Jun 4, 2020 at 8:27 AM Parker Pearson - Donoma <
parker at donomasoftware.com> wrote:

> Hey Anthony:
>
>
>
> Would love to hear more from you so we can make sure we are communicating
> the capabilities correctly.  Feel free to reach out to me directly.  I’ll
> even throw in some virtual coffee or a virtual lunch for your time.
>
>
>
> Feedback from people in the field means more to us than anything… so if
> there is a better way we can explain what we do, if there are ideas about
> improvements – we’re all ears.
>
>
>
> Cheers,
>
>
>
> Parker Pearson
>
>
> [image: Donoma Software Web Page] <http://donomasoftware.com/>
> Parker​
> Pearson
> Vice President, Marketing & Business Development
> Donoma Software
> t: *540.443.3577* <540.443.3577>
> e: *parker at donomasoftware.com* <parker at donomasoftware.com>
> *Access Donoma's COVID-19 Free Resources Here*
> <https://www.donomasoftware.com/covid19-response-resources/>
> [image: Facebook] <https://www.facebook.com/DonomaSoftware>
> [image: Twitter] <https://twitter.com/donomasoftware>
> [image: LinkedIn] <https://www.linkedin.com/company/donoma-software>
>
> *From: *cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of
> Anthony Holloway <avholloway+cisco-voip at gmail.com>
> *Date: *Wednesday, June 3, 2020 at 8:02 PM
> *To: *UC Penguin <gentoo at ucpenguin.com>
> *Cc: *cisco-voip voyp list <cisco-voip at puck.nether.net>
> *Subject: *Re: [cisco-voip] Third Party CDR Analysis
>
>
>
>
>
> *Caution: *This email originated from an outside source.
>
>
>
> My personal experience is that it gets talked about a lot, but then never
> purchased.  For mostly cost reasons, but I think it's also the fact that
> it's one more vendor, one more contract, one more vm, one more management
> touch point, etc., and is the data you'll get really that useful, to
> warrant all that?
>
>
>
> I personally have really wanted to see someone buy the Variphy suite, as
> it also does DID management and a few other things.
>
>
>
> I know the Donoma people post to this list often, so we might hear from
> them.  Their website touts "telling a story" about the call, which I think
> is what most are missing.  They just don't turn data into knowledge.  I'd
> like to see Donoma pull that off, but again, I just don't see people buying
> anything.
>
>
>
> On Wed, Jun 3, 2020 at 3:58 PM UC Penguin <gentoo at ucpenguin.com> wrote:
>
> I’m curious what third party CDR Analysis software is commonly used today
> and pros/cons of each?
>
> Looking for something friendly for non-Engineers to run reports.
>
> Thanks in advance
> _______________________________________________
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> https://puck.nether.net/mailman/listinfo/cisco-voip
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>
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