[cisco-voip] [External] Re: Cellphone with pararell calls

[Hunter Fuller]

Honestly it may be an issue with the app. If I recreate this scenario with
Jabber, I get this prompt.


It’s clearly an iPhone prompt. And if I select “hold and accept” it does
work, and doesn’t leak audio.

There’s nothing I could select that would leak audio, as far as I can tell.

Does Webex Teams not use the system call prompts? I’m not really familiar.

On Tue, Jun 16, 2020 at 19:58 Pawlowski, Adam <ajp26 at buffalo.edu> wrote:

> Sure, it does not sound like an ideal situation to be in, but, the issue I
> believe is with the platform more than the application.
>
>
>
> Hybrid Calling is done for users anyways, and no new customers can
> activate it. If you can configure additional or existing Expressway for
> MRA, I would hope it would have a better experience.
>
>
>
>
>
> *From:* ROZA, Ariel <Ariel.ROZA at LA.LOGICALIS.COM>
> *Sent:* Tuesday, June 16, 2020 8:45 PM
> *To:* Pawlowski, Adam <ajp26 at buffalo.edu>; cisco-voip (
> cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> *Subject:* RE: Cellphone with pararell calls
>
>
>
> The downside is that is very prone to human error, and it may end. up in
> calls being evasdropped. I can´t think of any webex user fond of something
> like that ☹
>
>
>
> *De:* Pawlowski, Adam <ajp26 at buffalo.edu>
> *Enviado el:* martes, 16 de junio de 2020 21:41
> *Para:* ROZA, Ariel <Ariel.ROZA at LA.LOGICALIS.COM>; cisco-voip (
> cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> *Asunto:* RE: Cellphone with pararell calls
>
>
>
> This sounds like an interaction with the type of phone or phone OS, and
> not related to Webex Teams.
>
>
>
> I do not have this issue with hybrid calling on Teams on iOS, it appears
> to hook the native dialer, at least for now, which will not allow this
> scenario to occur.
>
>
>
> Whoever is operating the cell will have to … well end the Teams call since
> there is no hold in hybrid, or not answer the cellular call ?
>
>
>
>
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *ROZA,
> Ariel
> *Sent:* Tuesday, June 16, 2020 5:59 PM
> *To:* cisco-voip (cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] Cellphone with pararell calls
>
>
>
> I have this situation with Webex Teams running on a cellphone:
>
> A user has his cellular phone line and Webex Teams with Hybrid calling
> enabled.
>
> He receives a call at his cellular phone line.
>
> Then he gets a second call via Webex Teams. When he answers the second
> call, the first one keeps running in the background, still listening to the
> user having the second conversation.
>
> Is there a way to better control this scenario? The first call should be
> ended or put on hold, but as those are two different apps with two
> unrelated audio streams, I don´t know if there is a proper way to handle
> them
>
>
>
> Does anyone have any suggestions?
>
>
>
> Thanks,
>
>
>
> Ariel.
>
>
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-- 

--
Hunter Fuller (they)
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering
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