[cisco-voip] [EXTERNAL] RE: UCCX 11.6 Real Time Logged in Resources

JASON BURWELL JASON.BURWELL at foundersfcu.com
Tue Mar 17 12:23:51 EDT 2020


Thanks!! do you know if there is a newer version available than what comes from the plugin that does not require Java?

Jason


From: Johnson, Tim <johns10t at cmich.edu>
Sent: Tuesday, March 17, 2020 12:21 PM
To: JASON BURWELL <JASON.BURWELL at foundersfcu.com>
Subject: [EXTERNAL] RE: UCCX 11.6 Real Time Logged in Resources

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Real Time Reporting Tool > Overall Cisco Unified Contact Center Express Stats


From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of JASON BURWELL via cisco-voip
Sent: Tuesday, March 17, 2020 12:16 PM
To: 'cisco-voip at puck.nether.net' <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] UCCX 11.6 Real Time Logged in Resources

On UCCX 11.6 is there a way to quickly see how many agents are logged in real time? TAC was not helpful with providing a solution. Thanks

Jason

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