[cisco-voip] UCCX 11.6 Real Time Logged in Resources
Bill Talley
btalley at gmail.com
Tue Mar 17 12:24:32 EDT 2020
Several ways:
- the Real Time Reporting Tool in appadmin
- CCx API website (https://ccxip/adminapi/agentstats
- CUIC Live reports
- Finesse Supervisor Desktop assuming supervisor is a supervisor of all queues.
Sent from an iPhone mobile device with very tiny touchscreen input keys. Please excude my typtos.
> On Mar 17, 2020, at 11:19 AM, JASON BURWELL via cisco-voip <cisco-voip at puck.nether.net> wrote:
>
>
> On UCCX 11.6 is there a way to quickly see how many agents are logged in real time? TAC was not helpful with providing a solution. Thanks
>
> Jason
>
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