[cisco-voip] concurrent webchat session and email queue session
naresh rathore
nareh84 at hotmail.com
Thu Mar 19 03:12:35 EDT 2020
hi
i have cucm 12 and uccx 12 installed, i want to know whether its possible to configure maximum of three concurrent chat session per agent and five concurrent email to be handled by one agent at one point of time?
Regards
Naray
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