[cisco-voip] Jabber mobile calls disconnecting after 15 minutes

Lelio Fulgenzi lelio at uoguelph.ca
Sun Mar 22 16:53:13 EDT 2020


I ran across this. I believe it was fixed by turning off sip inspection on the firewall. It also stopped some sip phones and video endpoints from unregistering and re-registering after 3 (or 6) minutes.


Sent from my iPhone

On Mar 22, 2020, at 3:58 PM, James Dust <james.dust at charles-stanley.co.uk<mailto:james.dust at charles-stanley.co.uk>> wrote:

Good evening all,

I have a reoccurring issues for a handful or users, where their external calls via jabber mobile disconnects after 15 minutes exactly. This isn’t every user only a handful, and can happen over Wi-Fi or 4G networks when they work remotely.

I have tried allot of trouble shooting, but wondered if anyone else had experienced this very specific issue?

We are running:

Cucm 11.5
Expressway X12.5.3

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