[cisco-voip] [External] Jabber client missing Advanced Settings

[Hunter Fuller]

Try uninstalling, then install it like this, from Admin PowerShell:

msiexec.exe /i CiscoJabberSetup.msi CLEAR=1

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering


On Mon, Mar 23, 2020 at 3:21 PM Terry Oakley <Terry.Oakley at rdc.ab.ca> wrote:

> Sorry should have been more specific.
>
>
>
> Yes we have reset Jabber multiple times and uninstalled and reinstalled.
> I installed one on Saturday and there is the Advanced Settings and now on 8
> different laptops today it is missing.
>
>
>
> Windows 10
>
> Jabber 12.8
>
>
>
> We are not passing any CLI arguments to the installer previously but
> should we be now?  We were just installing directly from the MSI
>
>
>
> Terry
>
>
>
> *From:* Hunter Fuller <hf0002 at uah.edu>
> *Sent:* Monday, March 23, 2020 2:18 PM
> *To:* Terry Oakley <Terry.Oakley at rdc.ab.ca>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [External] [cisco-voip] Jabber client missing Advanced
> Settings
>
>
>
> CAUTION: This email is from an external source. Do not click links or open
> attachments unless you recognize the sender and know the content is safe.
>
> Can you post a screenshot of it not appearing?
>
>
>
> Have you Reset Jabber?
>
>
>
> Are you passing CLI arguments to the installer?
>
>
>
> Is this on Windows or something else?
>
>
> --
> Hunter Fuller
> Router Jockey
> VBH Annex B-5
> +1 256 824 5331
>
> Office of Information Technology
> The University of Alabama in Huntsville
> Network Engineering
>
>
>
>
>
> On Mon, Mar 23, 2020 at 3:06 PM Terry Oakley via cisco-voip <
> cisco-voip at puck.nether.net> wrote:
>
> Have been installing Jabber 12 for the past week and had no issues.
> Installed today and now we cannot see the Advanced Settings to setup where
> the client should be directed.     Has anyone seen this and have a
> resolution?
>
>
>
> Terry
>
>
>
>
>
> *Terry Oakley*
>
> Telecommunications Coordinator *| *Information Technology Services
>
> *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta
> *| *T4N 5H5
>
> work (403) 342-*3521   **| * FAX (403) 343-4034
>
>
>
>
>
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