[cisco-voip] [External] Jabber client missing Advanced Settings

[Terry Oakley]

Trying that now… will update soon.

 

From: Hunter Fuller <hf0002 at uah.edu> 
Sent: Monday, March 23, 2020 2:23 PM
To: Terry Oakley <Terry.Oakley at rdc.ab.ca>
Cc: cisco-voip at puck.nether.net
Subject: Re: [External] [cisco-voip] Jabber client missing Advanced Settings

 


CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Try uninstalling, then install it like this, from Admin PowerShell:

 

msiexec.exe /i CiscoJabberSetup.msi CLEAR=1


--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering

 

 

On Mon, Mar 23, 2020 at 3:21 PM Terry Oakley <Terry.Oakley at rdc.ab.ca <mailto:Terry.Oakley at rdc.ab.ca> > wrote:

Sorry should have been more specific.   

 

Yes we have reset Jabber multiple times and uninstalled and reinstalled.   I installed one on Saturday and there is the Advanced Settings and now on 8 different laptops today it is missing.  

 

Windows 10

Jabber 12.8

 

We are not passing any CLI arguments to the installer previously but should we be now?  We were just installing directly from the MSI

 

Terry

 

From: Hunter Fuller <hf0002 at uah.edu <mailto:hf0002 at uah.edu> > 
Sent: Monday, March 23, 2020 2:18 PM
To: Terry Oakley <Terry.Oakley at rdc.ab.ca <mailto:Terry.Oakley at rdc.ab.ca> >
Cc: cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net> 
Subject: Re: [External] [cisco-voip] Jabber client missing Advanced Settings

 


CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Can you post a screenshot of it not appearing?

 

Have you Reset Jabber?

 

Are you passing CLI arguments to the installer?

 

Is this on Windows or something else?


--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering

 

 

On Mon, Mar 23, 2020 at 3:06 PM Terry Oakley via cisco-voip <cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net> > wrote:

Have been installing Jabber 12 for the past week and had no issues.   Installed today and now we cannot see the Advanced Settings to setup where the client should be directed.     Has anyone seen this and have a resolution?

 

Terry

 

 

Terry Oakley

Telecommunications Coordinator | Information Technology Services

Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5

work (403) 342-3521   |  FAX (403) 343-4034

 

 

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net> 
https://puck.nether.net/mailman/listinfo/cisco-voip <https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C5f120860ace44e0c2b2b08d7cf680872%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205918035687526&sdata=AEN3ywFSCbu8e8AKWjcmoqsCbqOu0u0NjcWNK7xCdg0%3D&reserved=0> 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200323/4517e41e/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/pkcs7-signature
Size: 3628 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200323/4517e41e/attachment.p7s>