[cisco-voip] [External] Jabber client missing Advanced Settings

[Lelio Fulgenzi]

CLEAR=1 ftw

Sent from my iPhone

On Mar 23, 2020, at 4:25 PM, Hunter Fuller <hf0002 at uah.edu<mailto:hf0002 at uah.edu>> wrote:

Try uninstalling, then install it like this, from Admin PowerShell:

msiexec.exe /i CiscoJabberSetup.msi CLEAR=1

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering


On Mon, Mar 23, 2020 at 3:21 PM Terry Oakley <Terry.Oakley at rdc.ab.ca<mailto:Terry.Oakley at rdc.ab.ca>> wrote:
Sorry should have been more specific.

Yes we have reset Jabber multiple times and uninstalled and reinstalled.   I installed one on Saturday and there is the Advanced Settings and now on 8 different laptops today it is missing.

Windows 10
Jabber 12.8

We are not passing any CLI arguments to the installer previously but should we be now?  We were just installing directly from the MSI

Terry

From: Hunter Fuller <hf0002 at uah.edu<mailto:hf0002 at uah.edu>>
Sent: Monday, March 23, 2020 2:18 PM
To: Terry Oakley <Terry.Oakley at rdc.ab.ca<mailto:Terry.Oakley at rdc.ab.ca>>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [External] [cisco-voip] Jabber client missing Advanced Settings

CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Can you post a screenshot of it not appearing?

Have you Reset Jabber?

Are you passing CLI arguments to the installer?

Is this on Windows or something else?

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering


On Mon, Mar 23, 2020 at 3:06 PM Terry Oakley via cisco-voip <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>> wrote:
Have been installing Jabber 12 for the past week and had no issues.   Installed today and now we cannot see the Advanced Settings to setup where the client should be directed.     Has anyone seen this and have a resolution?

Terry


Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521   |  FAX (403) 343-4034


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