[cisco-voip] Jabber client missing Advanced Settings

Anthony Holloway avholloway+cisco-voip at gmail.com
Mon Mar 23 17:20:56 EDT 2020


To elaborate...

UPN Auto Discovery is now enabled by default, and if it works, it's better,
because you don't bother the user with helping the client to locate where
services are pulled from.  However, if it fails even slightly, it's a pain
in the ass, and gets in the way of troubleshooting, because it's like
locked in now.  Most admins will want to have the freedom to turn the
knobs, and you can only do that if you turn off UPN discovery.

On Mon, Mar 23, 2020 at 4:18 PM Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> So that seems like the new User Principal Name Auto Discovery.  You can
> verify this by using the following command line switch:
>
> [image: image.png]
>
> Source:
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_8/cjab_b_deploy-jabber-on-premises-128/cjab_b_deploy-jabber-on-premises-128_chapter_010000.html#reference_27E0FCE8284FBD9287D4A538588165F6
>
> On Mon, Mar 23, 2020 at 4:03 PM Terry Oakley <Terry.Oakley at rdc.ab.ca>
> wrote:
>
>> This is what we see now..
>>
>>
>>
>>
>>
>> This is what we did see
>>
>>
>>
>>
>>
>> Maybe it is just pure panic but for some reason we do not see the
>> Advanced Settings so we can set the account type like this
>>
>>
>>
>> [image: cid:image003.png at 01D60103.2D50D490]
>>
>>
>>
>> *From:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
>> *Sent:* Monday, March 23, 2020 3:00 PM
>> *To:* Terry Oakley <Terry.Oakley at rdc.ab.ca>
>> *Cc:* Lelio Fulgenzi <lelio at uoguelph.ca>; voyp list, cisco-voip (
>> cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
>> *Subject:* Re: [cisco-voip] Jabber client missing Advanced Settings
>>
>>
>>
>> CAUTION: This email is from an external source. Do not click links or
>> open attachments unless you recognize the sender and know the content is
>> safe.
>>
>> ORCA with the transform doesn't add anything special that the CLI
>> switches Hunter suggested can't do.  Granted, it's makes just double
>> clicking it easier, but hell, you could also just have a BAT file on the
>> USB stick and save yourself the trouble of using ORCA and the transform.
>>
>>
>>
>> Also, did you ever post a screenshot? I didn't see one.  I'm still
>> unclear what the problem is.
>>
>>
>>
>> On Mon, Mar 23, 2020 at 3:38 PM Terry Oakley via cisco-voip <
>> cisco-voip at puck.nether.net> wrote:
>>
>> From my research the same thing but we are just using a USB stick and
>> installed the msi.     Looks like we may have to do the Microsoft ORCA msi
>> thing which I am totally unfamiliar with.
>>
>>
>>
>> Lelio how is everything in Guelph?  Alberta is reeling for sure under
>> this and everything else.
>>
>>
>>
>> Terry
>>
>>
>>
>>
>>
>> *Terry Oakley*
>>
>> Telecommunications Coordinator *| *Information Technology Services
>>
>> *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta
>> *| *T4N 5H5
>>
>> work (403) 342-*3521   **| * FAX (403) 343-4034
>>
>>
>>
>>
>>
>>
>>
>> *From:* Lelio Fulgenzi <lelio at uoguelph.ca>
>> *Sent:* Monday, March 23, 2020 2:22 PM
>> *To:* Terry Oakley <Terry.Oakley at rdc.ab.ca>
>> *Cc:* voyp list, cisco-voip (cisco-voip at puck.nether.net) <
>> cisco-voip at puck.nether.net>
>> *Subject:* RE: Jabber client missing Advanced Settings
>>
>>
>>
>> CAUTION: This email is from an external source. Do not click links or
>> open attachments unless you recognize the sender and know the content is
>> safe.
>>
>>
>>
>> I believe if you use a provisioning URL it removes the option. Could be
>> wrong.
>>
>>
>>
>>
>>
>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Terry
>> Oakley via cisco-voip
>> *Sent:* Monday, March 23, 2020 4:06 PM
>> *To:* cisco-voip at puck.nether.net
>> *Subject:* [cisco-voip] Jabber client missing Advanced Settings
>>
>>
>>
>> Have been installing Jabber 12 for the past week and had no issues.
>> Installed today and now we cannot see the Advanced Settings to setup where
>> the client should be directed.     Has anyone seen this and have a
>> resolution?
>>
>>
>>
>> Terry
>>
>>
>>
>>
>>
>> *Terry Oakley*
>>
>> Telecommunications Coordinator *| *Information Technology Services
>>
>> *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta
>> *| *T4N 5H5
>>
>> work (403) 342-*3521   **| * FAX (403) 343-4034
>>
>>
>>
>>
>>
>> _______________________________________________
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>> https://puck.nether.net/mailman/listinfo/cisco-voip
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>>
>>
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