[cisco-voip] [External] Re: Jabber client missing Advanced Settings

Mon Mar 23 17:28:02 EDT 2020

Wow! Yes, I'd bet it's that. I can't believe I forgot - it's been such a
blur this past couple of weeks. We are turning it off because for us, it
works perfectly, but it always results in a user/pass prompt, which we
cannot utilize because we use SSO. So the initial prompt is what we want to
be shown.

We roll with this:
msiexec.exe /quiet /i CiscoJabberSetup.msi UPN_DISCOVERY_ENABLED=false
SSO_EMAIL_PROMPT=ON VOICE_SERVICES_DOMAIN=uah.edu SERVICES_DOMAIN=uah.edu
CLEAR=1

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering

On Mon, Mar 23, 2020 at 4:23 PM Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> To elaborate...
>
> UPN Auto Discovery is now enabled by default, and if it works, it's
> better, because you don't bother the user with helping the client to locate
> where services are pulled from.  However, if it fails even slightly, it's a
> pain in the ass, and gets in the way of troubleshooting, because it's like
> locked in now.  Most admins will want to have the freedom to turn the
> knobs, and you can only do that if you turn off UPN discovery.
>
> On Mon, Mar 23, 2020 at 4:18 PM Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> So that seems like the new User Principal Name Auto Discovery.  You can
>> verify this by using the following command line switch:
>>
>> [image: image.png]
>>
>> Source:
>> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_8/cjab_b_deploy-jabber-on-premises-128/cjab_b_deploy-jabber-on-premises-128_chapter_010000.html#reference_27E0FCE8284FBD9287D4A538588165F6
>>
>> On Mon, Mar 23, 2020 at 4:03 PM Terry Oakley <Terry.Oakley at rdc.ab.ca>
>> wrote:
>>
>>> This is what we see now..
>>>
>>>
>>>
>>>
>>>
>>> This is what we did see
>>>
>>>
>>>
>>>
>>>
>>> Maybe it is just pure panic but for some reason we do not see the
>>> Advanced Settings so we can set the account type like this
>>>
>>>
>>>
>>> [image: cid:image003.png at 01D60103.2D50D490]
>>>
>>>
>>>
>>> *From:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
>>> *Sent:* Monday, March 23, 2020 3:00 PM
>>> *To:* Terry Oakley <Terry.Oakley at rdc.ab.ca>
>>> *Cc:* Lelio Fulgenzi <lelio at uoguelph.ca>; voyp list, cisco-voip (
>>> cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
>>> *Subject:* Re: [cisco-voip] Jabber client missing Advanced Settings
>>>
>>>
>>>
>>> CAUTION: This email is from an external source. Do not click links or
>>> open attachments unless you recognize the sender and know the content is
>>> safe.
>>>
>>> ORCA with the transform doesn't add anything special that the CLI
>>> switches Hunter suggested can't do.  Granted, it's makes just double
>>> clicking it easier, but hell, you could also just have a BAT file on the
>>> USB stick and save yourself the trouble of using ORCA and the transform.
>>>
>>>
>>>
>>> Also, did you ever post a screenshot? I didn't see one.  I'm still
>>> unclear what the problem is.
>>>
>>>
>>>
>>> On Mon, Mar 23, 2020 at 3:38 PM Terry Oakley via cisco-voip <
>>> cisco-voip at puck.nether.net> wrote:
>>>
>>> From my research the same thing but we are just using a USB stick and
>>> installed the msi.     Looks like we may have to do the Microsoft ORCA msi
>>> thing which I am totally unfamiliar with.
>>>
>>>
>>>
>>> Lelio how is everything in Guelph?  Alberta is reeling for sure under
>>> this and everything else.
>>>
>>>
>>>
>>> Terry
>>>
>>>
>>>
>>>
>>>
>>> *Terry Oakley*
>>>
>>> Telecommunications Coordinator *| *Information Technology Services
>>>
>>> *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta
>>> *| *T4N 5H5
>>>
>>> work (403) 342-*3521   **| * FAX (403) 343-4034
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Lelio Fulgenzi <lelio at uoguelph.ca>
>>> *Sent:* Monday, March 23, 2020 2:22 PM
>>> *To:* Terry Oakley <Terry.Oakley at rdc.ab.ca>
>>> *Cc:* voyp list, cisco-voip (cisco-voip at puck.nether.net) <
>>> cisco-voip at puck.nether.net>
>>> *Subject:* RE: Jabber client missing Advanced Settings
>>>
>>>
>>>
>>> CAUTION: This email is from an external source. Do not click links or
>>> open attachments unless you recognize the sender and know the content is
>>> safe.
>>>
>>>
>>>
>>> I believe if you use a provisioning URL it removes the option. Could be
>>> wrong.
>>>
>>>
>>>
>>>
>>>
>>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Terry
>>> Oakley via cisco-voip
>>> *Sent:* Monday, March 23, 2020 4:06 PM
>>> *To:* cisco-voip at puck.nether.net
>>> *Subject:* [cisco-voip] Jabber client missing Advanced Settings
>>>
>>>
>>>
>>> Have been installing Jabber 12 for the past week and had no issues.
>>> Installed today and now we cannot see the Advanced Settings to setup where
>>> the client should be directed.     Has anyone seen this and have a
>>> resolution?
>>>
>>>
>>>
>>> Terry
>>>
>>>
>>>
>>>
>>>
>>> *Terry Oakley*
>>>
>>> Telecommunications Coordinator *| *Information Technology Services
>>>
>>> *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta
>>> *| *T4N 5H5
>>>
>>> work (403) 342-*3521   **| * FAX (403) 343-4034
>>>
>>>
>>>
>>>
>>>
>>> _______________________________________________
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