[cisco-voip] [External] Re: Jabber client missing Advanced Settings

Mon Mar 23 17:43:25 EDT 2020

Speaking of blurry.  I'm getting to that stage in my life where everything
is a blur.  It seems like I say "I don't know" more and more these days,
despite gaining more and more experience everyday.  It's weird.

On Mon, Mar 23, 2020 at 4:28 PM Hunter Fuller <hf0002 at uah.edu> wrote:

> Wow! Yes, I'd bet it's that. I can't believe I forgot - it's been such a
> blur this past couple of weeks. We are turning it off because for us, it
> works perfectly, but it always results in a user/pass prompt, which we
> cannot utilize because we use SSO. So the initial prompt is what we want to
> be shown.
>
> We roll with this:
> msiexec.exe /quiet /i CiscoJabberSetup.msi UPN_DISCOVERY_ENABLED=false
> SSO_EMAIL_PROMPT=ON VOICE_SERVICES_DOMAIN=uah.edu SERVICES_DOMAIN=uah.edu
> CLEAR=1
>
> --
> Hunter Fuller
> Router Jockey
> VBH Annex B-5
> +1 256 824 5331
>
> Office of Information Technology
> The University of Alabama in Huntsville
> Network Engineering
>
>
> On Mon, Mar 23, 2020 at 4:23 PM Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> To elaborate...
>>
>> UPN Auto Discovery is now enabled by default, and if it works, it's
>> better, because you don't bother the user with helping the client to locate
>> where services are pulled from.  However, if it fails even slightly, it's a
>> pain in the ass, and gets in the way of troubleshooting, because it's like
>> locked in now.  Most admins will want to have the freedom to turn the
>> knobs, and you can only do that if you turn off UPN discovery.
>>
>> On Mon, Mar 23, 2020 at 4:18 PM Anthony Holloway <
>> avholloway+cisco-voip at gmail.com> wrote:
>>
>>> So that seems like the new User Principal Name Auto Discovery.  You can
>>> verify this by using the following command line switch:
>>>
>>> [image: image.png]
>>>
>>> Source:
>>> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_8/cjab_b_deploy-jabber-on-premises-128/cjab_b_deploy-jabber-on-premises-128_chapter_010000.html#reference_27E0FCE8284FBD9287D4A538588165F6
>>>
>>> On Mon, Mar 23, 2020 at 4:03 PM Terry Oakley <Terry.Oakley at rdc.ab.ca>
>>> wrote:
>>>
>>>> This is what we see now..
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> This is what we did see
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Maybe it is just pure panic but for some reason we do not see the
>>>> Advanced Settings so we can set the account type like this
>>>>
>>>>
>>>>
>>>> [image: cid:image003.png at 01D60103.2D50D490]
>>>>
>>>>
>>>>
>>>> *From:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
>>>> *Sent:* Monday, March 23, 2020 3:00 PM
>>>> *To:* Terry Oakley <Terry.Oakley at rdc.ab.ca>
>>>> *Cc:* Lelio Fulgenzi <lelio at uoguelph.ca>; voyp list, cisco-voip (
>>>> cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
>>>> *Subject:* Re: [cisco-voip] Jabber client missing Advanced Settings
>>>>
>>>>
>>>>
>>>> CAUTION: This email is from an external source. Do not click links or
>>>> open attachments unless you recognize the sender and know the content is
>>>> safe.
>>>>
>>>> ORCA with the transform doesn't add anything special that the CLI
>>>> switches Hunter suggested can't do.  Granted, it's makes just double
>>>> clicking it easier, but hell, you could also just have a BAT file on the
>>>> USB stick and save yourself the trouble of using ORCA and the transform.
>>>>
>>>>
>>>>
>>>> Also, did you ever post a screenshot? I didn't see one.  I'm still
>>>> unclear what the problem is.
>>>>
>>>>
>>>>
>>>> On Mon, Mar 23, 2020 at 3:38 PM Terry Oakley via cisco-voip <
>>>> cisco-voip at puck.nether.net> wrote:
>>>>
>>>> From my research the same thing but we are just using a USB stick and
>>>> installed the msi.     Looks like we may have to do the Microsoft ORCA msi
>>>> thing which I am totally unfamiliar with.
>>>>
>>>>
>>>>
>>>> Lelio how is everything in Guelph?  Alberta is reeling for sure under
>>>> this and everything else.
>>>>
>>>>
>>>>
>>>> Terry
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Terry Oakley*
>>>>
>>>> Telecommunications Coordinator *| *Information Technology Services
>>>>
>>>> *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta
>>>> *| *T4N 5H5
>>>>
>>>> work (403) 342-*3521   **| * FAX (403) 343-4034
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Lelio Fulgenzi <lelio at uoguelph.ca>
>>>> *Sent:* Monday, March 23, 2020 2:22 PM
>>>> *To:* Terry Oakley <Terry.Oakley at rdc.ab.ca>
>>>> *Cc:* voyp list, cisco-voip (cisco-voip at puck.nether.net) <
>>>> cisco-voip at puck.nether.net>
>>>> *Subject:* RE: Jabber client missing Advanced Settings
>>>>
>>>>
>>>>
>>>> CAUTION: This email is from an external source. Do not click links or
>>>> open attachments unless you recognize the sender and know the content is
>>>> safe.
>>>>
>>>>
>>>>
>>>> I believe if you use a provisioning URL it removes the option. Could be
>>>> wrong.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Terry
>>>> Oakley via cisco-voip
>>>> *Sent:* Monday, March 23, 2020 4:06 PM
>>>> *To:* cisco-voip at puck.nether.net
>>>> *Subject:* [cisco-voip] Jabber client missing Advanced Settings
>>>>
>>>>
>>>>
>>>> Have been installing Jabber 12 for the past week and had no issues.
>>>> Installed today and now we cannot see the Advanced Settings to setup where
>>>> the client should be directed.     Has anyone seen this and have a
>>>> resolution?
>>>>
>>>>
>>>>
>>>> Terry
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Terry Oakley*
>>>>
>>>> Telecommunications Coordinator *| *Information Technology Services
>>>>
>>>> *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta
>>>> *| *T4N 5H5
>>>>
>>>> work (403) 342-*3521   **| * FAX (403) 343-4034
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>> <https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7Ce810cf8c3f5841339a3508d7cf6d1dbf%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205939863448207&sdata=bIDjogzSJyc78DysTgJ0xKg7Mm%2FLv3%2FaIpuZqe9BxVc%3D&reserved=0>
>>>>
>>>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200323/d60161fe/attachment-0001.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 24889 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200323/d60161fe/attachment-0003.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 17148 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200323/d60161fe/attachment-0004.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.jpg
Type: image/jpeg
Size: 7990 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200323/d60161fe/attachment-0001.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image.png
Type: image/png
Size: 57966 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200323/d60161fe/attachment-0005.png>