[cisco-voip] [External] Re: Jabber client missing Advanced Settings

Mon Mar 23 17:51:17 EDT 2020

I'm so glad it's working for you. I definitely know the feeling. We got the
order a little earlier last week, but I must have reinstalled Jabber a
hundred times that day.

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering

On Mon, Mar 23, 2020 at 4:46 PM Terry Oakley <Terry.Oakley at rdc.ab.ca> wrote:

> Looks like the community of you got us going.   We have one of the new 8
> working so we anticipate that all will be up and running soon.
>
>
>
> THANK YOU ALL.   Yes it has been a complete blur and they just told us it
> is all scramble mode to get workers out of here and safely in their homes.
>
>
>
> Terry
>
>
>
> *From:* Hunter Fuller <hf0002 at uah.edu>
> *Sent:* Monday, March 23, 2020 3:28 PM
> *To:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
> *Cc:* Terry Oakley <Terry.Oakley at rdc.ab.ca>; voyp list, cisco-voip (
> cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> *Subject:* Re: [External] Re: [cisco-voip] Jabber client missing Advanced
> Settings
>
>
>
> CAUTION: This email is from an external source. Do not click links or open
> attachments unless you recognize the sender and know the content is safe.
>
> Wow! Yes, I'd bet it's that. I can't believe I forgot - it's been such a
> blur this past couple of weeks. We are turning it off because for us, it
> works perfectly, but it always results in a user/pass prompt, which we
> cannot utilize because we use SSO. So the initial prompt is what we want to
> be shown.
>
>
>
> We roll with this:
>
> msiexec.exe /quiet /i CiscoJabberSetup.msi UPN_DISCOVERY_ENABLED=false
> SSO_EMAIL_PROMPT=ON VOICE_SERVICES_DOMAIN=uah.edu
> <https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fuah.edu%2F&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C4040cd8c17b6431e0f2308d7cf712141%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205957116723637&sdata=N6UcoNRrtKOH2Q7Nx5jXoYbVUuSPbPpex7SudcERiaI%3D&reserved=0>
> SERVICES_DOMAIN=uah.edu
> <https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fuah.edu%2F&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C4040cd8c17b6431e0f2308d7cf712141%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205957116723637&sdata=N6UcoNRrtKOH2Q7Nx5jXoYbVUuSPbPpex7SudcERiaI%3D&reserved=0>
> CLEAR=1
>
>
> --
> Hunter Fuller
> Router Jockey
> VBH Annex B-5
> +1 256 824 5331
>
> Office of Information Technology
> The University of Alabama in Huntsville
> Network Engineering
>
>
>
>
>
> On Mon, Mar 23, 2020 at 4:23 PM Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
> To elaborate...
>
>
>
> UPN Auto Discovery is now enabled by default, and if it works, it's
> better, because you don't bother the user with helping the client to locate
> where services are pulled from.  However, if it fails even slightly, it's a
> pain in the ass, and gets in the way of troubleshooting, because it's like
> locked in now.  Most admins will want to have the freedom to turn the
> knobs, and you can only do that if you turn off UPN discovery.
>
>
>
> On Mon, Mar 23, 2020 at 4:18 PM Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
> So that seems like the new User Principal Name Auto Discovery.  You can
> verify this by using the following command line switch:
>
>
>
> [image: image.png]
>
>
>
> Source:
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_8/cjab_b_deploy-jabber-on-premises-128/cjab_b_deploy-jabber-on-premises-128_chapter_010000.html#reference_27E0FCE8284FBD9287D4A538588165F6
> <https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fen%2Fus%2Ftd%2Fdocs%2Fvoice_ip_comm%2Fjabber%2F12_8%2Fcjab_b_deploy-jabber-on-premises-128%2Fcjab_b_deploy-jabber-on-premises-128_chapter_010000.html%23reference_27E0FCE8284FBD9287D4A538588165F6&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C4040cd8c17b6431e0f2308d7cf712141%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205957116723637&sdata=bIlmsK22MxS1JWcb1Pf5ilc5%2FgT9NkfJxzqw8%2BT9ELI%3D&reserved=0>
>
>
>
> On Mon, Mar 23, 2020 at 4:03 PM Terry Oakley <Terry.Oakley at rdc.ab.ca>
> wrote:
>
> This is what we see now..
>
>
>
>
>
> This is what we did see
>
>
>
>
>
> Maybe it is just pure panic but for some reason we do not see the Advanced
> Settings so we can set the account type like this
>
>
>
> [image: cid:image003.png at 01D60103.2D50D490]
>
>
>
> *From:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
> *Sent:* Monday, March 23, 2020 3:00 PM
> *To:* Terry Oakley <Terry.Oakley at rdc.ab.ca>
> *Cc:* Lelio Fulgenzi <lelio at uoguelph.ca>; voyp list, cisco-voip (
> cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Jabber client missing Advanced Settings
>
>
>
> CAUTION: This email is from an external source. Do not click links or open
> attachments unless you recognize the sender and know the content is safe.
>
> ORCA with the transform doesn't add anything special that the CLI switches
> Hunter suggested can't do.  Granted, it's makes just double clicking it
> easier, but hell, you could also just have a BAT file on the USB stick and
> save yourself the trouble of using ORCA and the transform.
>
>
>
> Also, did you ever post a screenshot? I didn't see one.  I'm still unclear
> what the problem is.
>
>
>
> On Mon, Mar 23, 2020 at 3:38 PM Terry Oakley via cisco-voip <
> cisco-voip at puck.nether.net> wrote:
>
> From my research the same thing but we are just using a USB stick and
> installed the msi.     Looks like we may have to do the Microsoft ORCA msi
> thing which I am totally unfamiliar with.
>
>
>
> Lelio how is everything in Guelph?  Alberta is reeling for sure under this
> and everything else.
>
>
>
> Terry
>
>
>
>
>
> *Terry Oakley*
>
> Telecommunications Coordinator *| *Information Technology Services
>
> *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta
> *| *T4N 5H5
>
> work (403) 342-*3521   **| * FAX (403) 343-4034
>
>
>
>
>
>
>
> *From:* Lelio Fulgenzi <lelio at uoguelph.ca>
> *Sent:* Monday, March 23, 2020 2:22 PM
> *To:* Terry Oakley <Terry.Oakley at rdc.ab.ca>
> *Cc:* voyp list, cisco-voip (cisco-voip at puck.nether.net) <
> cisco-voip at puck.nether.net>
> *Subject:* RE: Jabber client missing Advanced Settings
>
>
>
> CAUTION: This email is from an external source. Do not click links or open
> attachments unless you recognize the sender and know the content is safe.
>
>
>
> I believe if you use a provisioning URL it removes the option. Could be
> wrong.
>
>
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Terry
> Oakley via cisco-voip
> *Sent:* Monday, March 23, 2020 4:06 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Jabber client missing Advanced Settings
>
>
>
> Have been installing Jabber 12 for the past week and had no issues.
> Installed today and now we cannot see the Advanced Settings to setup where
> the client should be directed.     Has anyone seen this and have a
> resolution?
>
>
>
> Terry
>
>
>
>
>
> *Terry Oakley*
>
> Telecommunications Coordinator *| *Information Technology Services
>
> *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta
> *| *T4N 5H5
>
> work (403) 342-*3521   **| * FAX (403) 343-4034
>
>
>
>
>
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