[cisco-voip] [External] Re: Jabber client missing Advanced Settings

[Anthony Holloway]

It's a shame Cisco hasn't made a product which enhances the provisioning of
services for users.  They could stick it under the Prime name and call it
like Prime Collaboration Provisioning or something like that.

On Mon, Mar 23, 2020 at 5:00 PM Hunter Fuller <hf0002 at uah.edu> wrote:

> On this note, I am using AXL to create phones on demand. If anyone wants
> that I will publish it and help you roll it out.
>
> My thing provides a REST API. You hit it with the userid and the phone
> type (PC, iPhone, Android) and it reaches into callmanager and makes the
> device.
>
> --
> Hunter Fuller
> Router Jockey
> VBH Annex B-5
> +1 256 824 5331
>
> Office of Information Technology
> The University of Alabama in Huntsville
> Network Engineering
>
>
> On Mon, Mar 23, 2020 at 4:57 PM Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> If you don't frequent the subreddit for /r/CiscoUC then you might have
>> missed these two posts.  This dude deserves some kind of award for all of
>> the tools he's built and released for free.  Admittedly, I don't use any of
>> them, but still, that doesn't take away anything from his contributions to
>> the community.
>>
>>
>> https://www.reddit.com/r/ciscoUC/comments/flgr29/work_from_home_jabber/?utm_source=share&utm_medium=web2x
>>
>>
>> https://www.reddit.com/r/ciscoUC/comments/fnq2po/work_from_home_jabber_part_2/?utm_source=share&utm_medium=web2x
>>
>> On Mon, Mar 23, 2020 at 4:46 PM Terry Oakley <Terry.Oakley at rdc.ab.ca>
>> wrote:
>>
>>> Looks like the community of you got us going.   We have one of the new 8
>>> working so we anticipate that all will be up and running soon.
>>>
>>>
>>>
>>> THANK YOU ALL.   Yes it has been a complete blur and they just told us
>>> it is all scramble mode to get workers out of here and safely in their
>>> homes.
>>>
>>>
>>>
>>> Terry
>>>
>>>
>>>
>>> *From:* Hunter Fuller <hf0002 at uah.edu>
>>> *Sent:* Monday, March 23, 2020 3:28 PM
>>> *To:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
>>> *Cc:* Terry Oakley <Terry.Oakley at rdc.ab.ca>; voyp list, cisco-voip (
>>> cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
>>> *Subject:* Re: [External] Re: [cisco-voip] Jabber client missing
>>> Advanced Settings
>>>
>>>
>>>
>>> CAUTION: This email is from an external source. Do not click links or
>>> open attachments unless you recognize the sender and know the content is
>>> safe.
>>>
>>> Wow! Yes, I'd bet it's that. I can't believe I forgot - it's been such a
>>> blur this past couple of weeks. We are turning it off because for us, it
>>> works perfectly, but it always results in a user/pass prompt, which we
>>> cannot utilize because we use SSO. So the initial prompt is what we want to
>>> be shown.
>>>
>>>
>>>
>>> We roll with this:
>>>
>>> msiexec.exe /quiet /i CiscoJabberSetup.msi UPN_DISCOVERY_ENABLED=false
>>> SSO_EMAIL_PROMPT=ON VOICE_SERVICES_DOMAIN=uah.edu
>>> <https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fuah.edu%2F&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C4040cd8c17b6431e0f2308d7cf712141%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205957116723637&sdata=N6UcoNRrtKOH2Q7Nx5jXoYbVUuSPbPpex7SudcERiaI%3D&reserved=0>
>>> SERVICES_DOMAIN=uah.edu
>>> <https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fuah.edu%2F&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C4040cd8c17b6431e0f2308d7cf712141%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205957116723637&sdata=N6UcoNRrtKOH2Q7Nx5jXoYbVUuSPbPpex7SudcERiaI%3D&reserved=0>
>>> CLEAR=1
>>>
>>>
>>> --
>>> Hunter Fuller
>>> Router Jockey
>>> VBH Annex B-5
>>> +1 256 824 5331
>>>
>>> Office of Information Technology
>>> The University of Alabama in Huntsville
>>> Network Engineering
>>>
>>>
>>>
>>>
>>>
>>> On Mon, Mar 23, 2020 at 4:23 PM Anthony Holloway <
>>> avholloway+cisco-voip at gmail.com> wrote:
>>>
>>> To elaborate...
>>>
>>>
>>>
>>> UPN Auto Discovery is now enabled by default, and if it works, it's
>>> better, because you don't bother the user with helping the client to locate
>>> where services are pulled from.  However, if it fails even slightly, it's a
>>> pain in the ass, and gets in the way of troubleshooting, because it's like
>>> locked in now.  Most admins will want to have the freedom to turn the
>>> knobs, and you can only do that if you turn off UPN discovery.
>>>
>>>
>>>
>>> On Mon, Mar 23, 2020 at 4:18 PM Anthony Holloway <
>>> avholloway+cisco-voip at gmail.com> wrote:
>>>
>>> So that seems like the new User Principal Name Auto Discovery.  You can
>>> verify this by using the following command line switch:
>>>
>>>
>>>
>>> [image: image.png]
>>>
>>>
>>>
>>> Source:
>>> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_8/cjab_b_deploy-jabber-on-premises-128/cjab_b_deploy-jabber-on-premises-128_chapter_010000.html#reference_27E0FCE8284FBD9287D4A538588165F6
>>> <https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fen%2Fus%2Ftd%2Fdocs%2Fvoice_ip_comm%2Fjabber%2F12_8%2Fcjab_b_deploy-jabber-on-premises-128%2Fcjab_b_deploy-jabber-on-premises-128_chapter_010000.html%23reference_27E0FCE8284FBD9287D4A538588165F6&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C4040cd8c17b6431e0f2308d7cf712141%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205957116723637&sdata=bIlmsK22MxS1JWcb1Pf5ilc5%2FgT9NkfJxzqw8%2BT9ELI%3D&reserved=0>
>>>
>>>
>>>
>>> On Mon, Mar 23, 2020 at 4:03 PM Terry Oakley <Terry.Oakley at rdc.ab.ca>
>>> wrote:
>>>
>>> This is what we see now..
>>>
>>>
>>>
>>>
>>>
>>> This is what we did see
>>>
>>>
>>>
>>>
>>>
>>> Maybe it is just pure panic but for some reason we do not see the
>>> Advanced Settings so we can set the account type like this
>>>
>>>
>>>
>>> [image: cid:image003.png at 01D60103.2D50D490]
>>>
>>>
>>>
>>> *From:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
>>> *Sent:* Monday, March 23, 2020 3:00 PM
>>> *To:* Terry Oakley <Terry.Oakley at rdc.ab.ca>
>>> *Cc:* Lelio Fulgenzi <lelio at uoguelph.ca>; voyp list, cisco-voip (
>>> cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
>>> *Subject:* Re: [cisco-voip] Jabber client missing Advanced Settings
>>>
>>>
>>>
>>> CAUTION: This email is from an external source. Do not click links or
>>> open attachments unless you recognize the sender and know the content is
>>> safe.
>>>
>>> ORCA with the transform doesn't add anything special that the CLI
>>> switches Hunter suggested can't do.  Granted, it's makes just double
>>> clicking it easier, but hell, you could also just have a BAT file on the
>>> USB stick and save yourself the trouble of using ORCA and the transform.
>>>
>>>
>>>
>>> Also, did you ever post a screenshot? I didn't see one.  I'm still
>>> unclear what the problem is.
>>>
>>>
>>>
>>> On Mon, Mar 23, 2020 at 3:38 PM Terry Oakley via cisco-voip <
>>> cisco-voip at puck.nether.net> wrote:
>>>
>>> From my research the same thing but we are just using a USB stick and
>>> installed the msi.     Looks like we may have to do the Microsoft ORCA msi
>>> thing which I am totally unfamiliar with.
>>>
>>>
>>>
>>> Lelio how is everything in Guelph?  Alberta is reeling for sure under
>>> this and everything else.
>>>
>>>
>>>
>>> Terry
>>>
>>>
>>>
>>>
>>>
>>> *Terry Oakley*
>>>
>>> Telecommunications Coordinator *| *Information Technology Services
>>>
>>> *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta
>>> *| *T4N 5H5
>>>
>>> work (403) 342-*3521   **| * FAX (403) 343-4034
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Lelio Fulgenzi <lelio at uoguelph.ca>
>>> *Sent:* Monday, March 23, 2020 2:22 PM
>>> *To:* Terry Oakley <Terry.Oakley at rdc.ab.ca>
>>> *Cc:* voyp list, cisco-voip (cisco-voip at puck.nether.net) <
>>> cisco-voip at puck.nether.net>
>>> *Subject:* RE: Jabber client missing Advanced Settings
>>>
>>>
>>>
>>> CAUTION: This email is from an external source. Do not click links or
>>> open attachments unless you recognize the sender and know the content is
>>> safe.
>>>
>>>
>>>
>>> I believe if you use a provisioning URL it removes the option. Could be
>>> wrong.
>>>
>>>
>>>
>>>
>>>
>>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Terry
>>> Oakley via cisco-voip
>>> *Sent:* Monday, March 23, 2020 4:06 PM
>>> *To:* cisco-voip at puck.nether.net
>>> *Subject:* [cisco-voip] Jabber client missing Advanced Settings
>>>
>>>
>>>
>>> Have been installing Jabber 12 for the past week and had no issues.
>>> Installed today and now we cannot see the Advanced Settings to setup where
>>> the client should be directed.     Has anyone seen this and have a
>>> resolution?
>>>
>>>
>>>
>>> Terry
>>>
>>>
>>>
>>>
>>>
>>> *Terry Oakley*
>>>
>>> Telecommunications Coordinator *| *Information Technology Services
>>>
>>> *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta
>>> *| *T4N 5H5
>>>
>>> work (403) 342-*3521   **| * FAX (403) 343-4034
>>>
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>> <https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C4040cd8c17b6431e0f2308d7cf712141%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205957116733632&sdata=6KEjHIxft%2F9zPDSDUL%2BJZnM%2BIO87JKStRbnFVHP30k4%3D&reserved=0>
>>>
>>> _______________________________________________
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>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>> <https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C4040cd8c17b6431e0f2308d7cf712141%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205957116733632&sdata=6KEjHIxft%2F9zPDSDUL%2BJZnM%2BIO87JKStRbnFVHP30k4%3D&reserved=0>
>>>
>>>
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