[cisco-voip] Cisco moth-balling CUE - Is Connection SRSV the answer?

[Lelio Fulgenzi]

I’m still wondering if people use UCCX?

From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Charles Goldsmith
Sent: Monday, May 4, 2020 2:12 PM
To: Anthony Holloway <avholloway+cisco-voip at gmail.com>
Cc: voyp list, cisco-voip (cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Cisco moth-balling CUE - Is Connection SRSV the answer?

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I find myself swapping between CUC and CUCXN, depending on who I'm talking to and context, and if it's someone not in Collaboration, Spelling it out.  Seems CUCM is universal around technical people, but the others aren't so much.

Unity...  *shudders*

On Mon, May 4, 2020 at 1:01 PM Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway%2Bcisco-voip at gmail.com>> wrote:
"CUCX"

I find it interesting the different ways we Engineers write that.  I have also seen CUXN, CUCXN and CUC.  I'm team CUC, but I think we can all agree that simply "Unity" is wrong.

On Mon, May 4, 2020 at 12:45 PM Eric Pedersen <PedersenE at bennettjones.com<mailto:PedersenE at bennettjones.com>> wrote:
Yes, from what I remember it can operate while CUCM and CUCX are both up.

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Lelio Fulgenzi
Sent: Monday, May 4, 2020 9:37 AM
To: voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Cisco moth-balling CUE - Is Connection SRSV the answer?

Do you know if SRSV can operate while CUCM is up?

The great thing about CUE, is that it operated while CUCM was up. Completely independent of Unity Connection.

This means, I could schedule downtime for Connection and have an almost fully operational AA working.

From: Eric Pedersen <PedersenE at bennettjones.com<mailto:PedersenE at bennettjones.com>>
Sent: Monday, May 4, 2020 11:35 AM
To: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>; voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: RE: Cisco moth-balling CUE - Is Connection SRSV the answer?

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp at uoguelph.ca<mailto:IThelp at uoguelph.ca>

I used SRSV a while ago for one of our remote sites. I found it much simpler to get up and running than CUE and you can use your centralized Exchange.  IIRC you can send your voicemail pilot back to the gateway SRSV is registered to so all calls go to it. But it's been a really long time…

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Lelio Fulgenzi
Sent: Sunday, May 3, 2020 11:38 AM
To: voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] Cisco moth-balling CUE - Is Connection SRSV the answer?


Looks like Cisco is moth-balling CUE. I liked that product. I’ll miss it.

It looks like Connection SRSV is the answer. Although I’m not sure it will offer everything we used (and planned to use) CUE for. For example, our voicemail ports forwarded to CUE which was always registered to CUCM. This way, calls would continue to work. It’s looking like SRSV will only work if the router is in SRST mode and all phones are registered to SRST.

Has anyone successfully deployed SRSV? How about using it during voicemail maintenance?

Lelio



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